Abandon Calls Count Widget, PBXDOM cdr records service

June 29th, 2015
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Abandoned-Calls-Count
One of the most important widgets in PBXDom service is the Abandon calls count widgets. These widgets
indicate the unanswered calls of your company, and when this figure is high, it indicates the lack of
satisfaction of your customers who call your company. Company director or manager of each unit
should always try to keep this figure close to zero.

Time range can be chosen. For example, you can select the current month dynamically by selecting the
date. Then add another widget of the same type to your dashboard and choose last month by choosing
the date dynamically. In this case, you can compare at a glance that whether you have progressed at any
moment of the day and any day of the current month compared to the previous month or not.

If you have the Enterprise plan, you can filter this widget on the basis of the data of any organizational unit like your sales department.

Reza Mousavi

Serial Entrepreneur, Founder & CEO at PBXDom, Software Architect, Frequent reader, Fan of adventure travel
Reza Mousavi
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