We built tools to guess less and know more

Do you have a company and use the phone for day-to-day business? Do you know about your communication status and its effects on your business? PBXDom is a Call Analytics and Reporting tool built for SMBs to Enterprises to better understand their phone system activity. We are much more than a simple report you can get from any legacy software; you can see everything happening inside your phone communication easily without the barriers and limitations of legacy software. Just add the PBXDom dashboard on your desktop. Every day, we are working hard to build upon and improve PBXDom to help you better understand your business needs and make informed decisions.












Big ideas start small

As the owner of an SMB, working in the telecom industry for 15 years, Reza knows about the business requirements for telecom systems. Many businesses change their phone system because of a lack of reporting tools. They think they should buy a new system or expensive devices to get high-class reporting and analytics tools. The idea came to his mind about how to create universal tools that can easily be connected to any phone system and call center and give the best analytics and reports. In 2013, the idea started, and in 2015, the service was launched publicly.





remote-team-worldmap






Equipping businesses with the tools they need to grow

And we’re achieving this with a remote team that is spread across the globe.










Unmatched productivity, unlimited potential

Like the customers we serve, our team comes together from remote workspaces around the world. It’s what helps us create a better product and better serve growing businesses. We seek out the best talent for the job, no matter where they are or how they work. If you’re driven to work productively and accomplish more, you belong here.



View open positions 

early stage team, 2015





Cisco Soultion Partner






PBXDom has an experienced team of developers committed to high standards of quality and service. As part of our commitment and further evidence of these high standards, PBXDom is an authorized Cisco Solutions Partner.

For more info click here



6 Apr 2017

New features and some bug fixes

  • Fixed Collector software
  • Fixed timezone on setup page
  • Fixed collector crash on Windows 10
  • Fixed log view on collector page
  • Fixed not supported browser notification
  • Fixed date/time format for Avaya G430
  • New redesign setup page
  • New callerID modification
  • New Chart Concurrent Calls – Seconds Resolution
  • New Chart Concurrent Calls – Minutes Resolution
  • New Chart Concurrent Calls – Hours Resolution
  • New Dashboard widget Concurrent Calls – Seconds Resolution
  • New Dashboard widget Concurrent Calls – Minutes Resolution
  • New Dashboard widget Concurrent Calls – Hours Resolution

17 Mar 2017

Fixed some bugs

  • Fixed CUCM account code report
  • Fixed extension name on Asterisk based PBX

20 Feb 2017

Fixed some bugs

  • Fixed Call type charts
  • Fixed Call summary widget last data records as UTC
  • Fixed Collector add PBX link
  • Fixed timezone change on setup page
  • Fixed sharing dashboard section

2 Feb 2017

New features and some bug fixes

  • Fixed Adding UC500,UCME Cisco
  • Fixed collector to update at midnight
  • Nex extension name column to most widely used extensions series widgets

7 Dec 2016

New features and some bug fixes

  • Fixed Call Collector for Asterisk Based PBX
  • Fixed Cost Class Assignment
  • New Add Multiple Email for Weekly Summary Report

5 Dec 2016

New features and some bug fixes

  • Fixed Add GCC PBX
  • New PBX Yeastar S Series S20
  • New PBX Yeastar S Series S50
  • New PBX Yeastar S Series S100
  • New PBX Yeastar S Series S300

28 Nov 2016

New features and some bug fixes

  • Fixed Call Type widget
  • New Internal calls report
  • New Abandoned/Missed Calls for Panasonic TES824
  • New Abandoned/Missed Calls for Panasonic TA308
  • New Abandoned/Missed Calls for Panasonic TA616
  • New Abandoned/Missed Calls for Panasonic TA624
  • Update Extension Summary report

5 Nov 2016

New features and some bug fixes

  • Fixed Real-Time extension status widget
  • Fixed Real-Time protocol reconnect procedure
  • New Queue Status widget for GCC,Asterisk,Yeastar
  • New Total Waiting widget for GCC,Asterisk,Yeastar
  • New DAHDI/ZAP Line status for Asterisk,Yeastart
  • New Line status for GCC

21 Oct 2016

New features and some bug fixes

  • Fixed collector for uploading files more than 100K
  • Fixed collector sync time features
  • Add connection wait feature for TCP/IP client mode

15 Oct 2016

New features

  • PBXDom now a Microsoft Partner
  • PBXDom Certified for Windows 10

11 Oct 2016

New features

  • New setup page for all PBX
  • New automatic extension name for Asterisk PBX

9 Sep 2016

New features

  • Connect PBXDom with dozens of tools your team uses: Gmail, Google Drive, JIRA, Salesforce, Slack, and more—all without writing a single line of code
  • New extension name update automatically for Yeastar PBX

15 Aug 2016

New features and some bug fixes

  • New Real-Time extension status for Asterisk
  • New Real-Time extension status for Panasonic
  • New Panasonic CTI connector
  • Fixed dashboard refresh bug

9 Aug 2016

New features and some bug fixes

  • Add Caller ID name for Yeastar PBX
  • Fixed some bugs in collector software

23 July 2016

New PBX Added

18 July 2016

New features and some bug fixes

  • New design marketing website
  • Fixed app https for safari

8 July 2016

New features and some bug fixes

  • New web notification alert
  • New sync extensions name for Avaya platforms
  • Fixed collector sync button
  • Fixed connection status indicator, collector software

26 June 2016

New features and some bug fixes

  • New prevent trigger alert feature
  • New web notification alert
  • New webhook alert
  • New Public API
  • Fixed report loading lag

16 June 2016

New features and some bug fixes

  • New Call Traffic by Days widget
  • New Average Handle Time widget (AHT)
  • New Average Handle Time Incoming (AHTI)
  • New Average Handle Time Outgoing (AHTO)
  • New Average Handle Time Gauge (AHT)
  • New Average Handle Time Incoming Gauge (AHTI)
  • New Average Handle Time Outgoing Gauge (AHTO)
  • New Average Time Before Answer (ATBA)
  • New Average Time Before Hangup (ATBH)
  • New Average Time Before Answer Gauge (ATBA)
  • New Average Time Before Hangup Gauge (ATBH)
  • Fixed all gauge widget
  • Fixed abandon call count widget
  • Fixed incoming call count widget
  • Fixed outgoing call count widget
  • Fixed abandon call percent widget
  • Fixed incoming call percent widget
  • Fixed outgoing call percent widget
  • Fixed null notification on login

15 June 2016

New features and some bug fixes

  • New API Key section
  • Add the Arabic language
  • Fixed dashboard sharing issue
  • Fixed scroll bar issue in dashboard sharing mode
  • Improve speed of report
  • Improve authentication method
  • Improve dashboard sharing view

7 June 2016

New features and some bug fixes

  • Fixed collector hang for more than 50K files
  • New style for dashboard sharing mode
  • New last update dashboard view
  • New the Spanish language

5 June 2016

New features and some bug fixes

  • Fixed dashboard sharing
  • Add the French language

31 May 2016

New features and some bug fixes

  • Fixed dashboard sharing token invalid error
  • Fixed logout link not working some time
  • Update all library
  • New keyboard shortcut

7 May 2016

New features and some bug fixes

  • Fixed report number formatting
  • Fixed dashboard name edit
  • Fixed widget name edit
  • New slack notification type
  • New dashboard sharing feature

3 May 2016

New features and some bug fixes

  • Fixed collector error upload queue more than 10K
  • Fixed collector activity monitor
  • New abandon call detection feature for old PBX

30 Apr 2016

New features and some bug fixes

  • Fixed collector PBX status for last item
  • Fixed collector freeze when restart or sync with server
  • Fixed collector app size and collector log size
  • Fixed collector error message in PBX data section
  • Fixed collector error message in collector log section
  • Fixed FTP server connection status
  • New time sync feature for automatically sync PC with atomic time server

29 Apr 2016

New features and some bug fixes

  • Fixed collector log error
  • Fixed collector syn error
  • Fixed collector PBX preview (connection status,Type,Last data)
  • Add the Chinese language Beta

19 Apr 2016

New features and some bug fixes

  • Fixed collector log loading
  • Fixed tab reload in account and settings pages
  • Fixed add PBX section
  • New related documents and videos in PBX add section
  • New automatically filling default configuration per PBX
  • New automatically select connection type per PBX
  • New Gavatar icons in accounts
  • New automatically add PBX id
  • New UI collector software
  • New section PBX status collector software
  • New section PBX data log collector software
  • New section collector log in collector software
  • New restart service button collector software
  • New restart sync settings button collector software
  • Improve speed collector software
  • Improve speed collector agent software

11 Apr 2016

New features and some bug fixes

  • Fixed date selector bug
  • Fixed export functions
  • Fixed some bugs in advance report
  • Fixed Alert conditions to select automatically related conditions for each field
  • Increase rows per report to 10,000 records
  • New keyboard shortcut features by press Ctrl+? on dashboard page
  • New wildcard search in advance report, use * in first or last of caller phone/called phone

8 Apr 2016

Fixed some bugs

  • Fixed COM port issues in some PBX
  • Fixed reconnect function in COM port connections
  • Fixed sync data bug from server

5 Apr 2016

New features and some bug fixes

  • Improve collector software
  • Fixed logout issues
  • Fixed dashboard reload in firefox
  • Fixed license field size
  • Fixed remove dashboard lag in safari
  • Fixed notifications in settings
  • Add Integration with Slack
  • Add new documents to setup page

18 Mar 2016

New features and some bug fixes

  • New agent service
  • New alert feature
  • New alert recipients
  • Fixed some minor bugs in web app side
  • Fixed dashboard remove bug
  • Improve collector software
  • Improve speed of loading dashboard
  • Improve speed of upload data to PBXDom servers

13 Mar 2016

New features and some bug fixes

  • Improve collector software
  • Fixed dashboard alignment issue
  • Fixed collector log history

26 Feb 2016

New features and some bug fixes

11 Feb 2016

New features and some bug fixes

  • Fixed Trunk utilization widget
  • Improve collector software

27 Jan 2016

New features and some bug fixes

24 Jan 2016

New features and some bug fixes

  • Fixed some bugs in dashboard
  • Add clock widget
  • Add refresh time 1,2,3,4 minutes
  • Add dashboard full screen mode
  • Add dashboard full screen & rotate mode

22 Jan 2016

New features and some bug fixes

  • Improve performance of dashboard
  • Add total active port in plan section
  • Fixed bug in add widget

14 Jan 2016

New features and some bug fixes

  • Fixed some bugs in groups
  • Fixed some bugs in loading widgets list
  • Fixed some bugs in loading reports list
  • Fixed some bugs in loading charts list
  • Fixed some bugs in loading date selector
  • Improve dashboard by limit 12 widgets per dashboard
  • Add Extension summary widget

12 Jan 2016

New features and some bug fixes

2 Jan 2016

New PBXDom Enterprise on-premises version

We released PBXDom Enterprise on-premises version,which you can deploy and manage in your own, secure environment. for more information visit here.

30 Dec 2015

New features and some bug fixes

  • Fixed top caller widget
  • Fixed top called widget
  • Fixed most widely used extension widget
  • Fixed most widely used extension incoming widget
  • Fixed most widely used extension outgoing widget
  • Add drill down function to call summary widget
  • Add Hijri date
  • Improve signup process
  • Add setup page with video and document

21 Dec 2015

7 Dec 2015

New features and some bug fixes

  • Fixed bug in add PBX section
  • Fixed class of cost assignment trunk section
  • Fixed collector section
  • Add option to class of cost for calculating cost for incoming calls more than x seconds
  • Add option to class of cost for minimum seconds charge for incoming calls
  • Add option to assign cost per call for outgoing calls
  • Add option to class of cost for calculating cost for outgoing calls more than x seconds
  • Add option to class of cost for minimum seconds charge for outgoing calls
  • Add flat rate per calls to custom rate section
  • Add option to custom rate for calculating cost for outgoing calls more than x seconds
  • Add option to custom rate for minimum seconds charge for outgoing calls
  • Add custom time to custom rate section
  • Add custom weekdays to custom rate section

29 Nov 2015

New features and some bug fixes

  • Add option to enable or disable weekly stats report
  • Add the first day of week option
  • Add column extension name to Top 25 Abandoned Calls by Extension
  • Fixed advanced call report
  • Fixed column alignment

28 Nov 2015

New features and some bug fixes

  • Cost section moved to web side
  • Fixed Top Extensions by Calls Duration’s widget
  • Fixed Top Extensions by Calls Duration’s Incoming
  • Fixed Top Extensions by Calls Duration’s Outgoing
  • Fixed some issue in cost calculation
  • Fixed column size of cost in tables
  • Add Top Extensions by Cost widget
  • Add Top Extensions by Cost Incoming widget
  • Add Top Extensions by Cost Outgoing widget
  • Add Top Calls by Cost widget
  • Add Top Calls by Cost Incoming widget
  • Add Top Calls by Cost Outgoing widget
  • Add Incoming Calls Cost widget
  • Add Outgoing Calls Cost widget
  • Add Total Calls Cost widget

23 Nov 2015

Release new collector

  • Release new version of collector (easy setup by simple click)
  • Add collector section in settings and user can add/remove PBX/SW from web app
  • Add collector log view in web app
  • Add real-time communication protocol to collector software
  • Add FTP server connection mode
  • Add FTP client connection mode
  • Add Files/Folder monitor mode
  • Add MSSQL connection mode
  • Add MySQL connection mode
  • Add SSH client connection mode

5 Nov 2015

Fixed some bugs

  • Fixed dashboard reloads error
  • Fixed Last Data Received, Last Data Record in summary call widget
  • Fixed call traffic widget sort
  • Fixed some bug in log processor service

31 Oct 2015

29 Oct 2015

PBXDom Free Plan Forever

17 Oct 2015

Integration with Zapier

3 Oct 2015

New features and some bug fixes

  • Fixed some error in call transfer parse
  • Fixed advance call report
  • Improve performance of dashboard loading
  • Fixed report total count records
  • Fixed some error in data table paging
  • Fixed invalid password security issue

27 Sep 2015

New features and some bug fixes

  • Add PBX id to extension alias name
  • Add PBX id to trunk alias name
  • Fixed last update in dashboard
  • Fixed last update in dashboard
  • New update for Asterisk PBX

19 Sep 2015

New features and some bug fixes

  • Add PBX id to widget settings
  • Add PBX id to report settings
  • Add PBX id to chart settings
  • Fixed advanced call report internal calls
  • Fixed abandoned call report
  • Add time before hold field for Panasonic PBX
  • Fixed invoice bug

10 Sep 2015

Demo Account

  • Live demo account
  • Fixed some bug in collector software auto update
  • Add ping function to collector software
  • Add check log file function to collector software
  • Increase performance of collector software
  • Add PBX id feature

3 Sep 2015

New Panasonic PBX and fixed some bugs

  • Add new Panasonic PBX
  • Fixed some bug in type-c SMDR
  • Fixed top calls by duration widget
  • Fixed abandoned calls count widget
  • Fixed total calls count widget
  • Fixed incoming calls count widget
  • Fixed outgoing calls count widget
  • Fixed abandoned call gauge widget
  • Fixed incoming call gauge widget
  • Fixed outgoing call gauge widget

28 Aug 2015

New features and some bug fixes

  • Fixed Format US phone number bug
  • Fixed caller name issue in some PBX
  • Fixed top 25 abandoned calls
  • Fixed call history report direction field
  • Fixed last abandon call widget bug
  • Add new endpoint API

25 Aug 2015

New features and some bug fixes

  • Add new PBX Asterisk Beta
  • Add extension exception list Beta feature
  • Fixed advanced call report time limit bug
  • Fixed advanced call report duration bug

15 Aug 2015

New PBX added

  • Add 8 New Panasonic PBX
  • Add type-c SMDR

12 Jun 2015

New features and some bug fixes

  • Add export feature
  • Fixed duplicate records bug
  • Fixed group remove bug
  • Fixed dashboard settings bug

10 Jun 2015

New PBX

  • Add New Panasonic PBX
  • Fixed type A SMDR in parser
  • Fixed password change bug
  • Fixed invoice list bug
  • Fixed account cancel bug

5 Jun 2015

New features and some bug fixes

  • Add country to account
  • Add city to account
  • Fixed search in data tables bug
  • Fixed outgoing call duration bug
  • Fixed advanced call report bugs
  • Fixed 25 caller report bug

3 Jun 2015

Support ticket

  • Add Support ticket feature
  • Integrate support with zendesk
  • Fixed password reset bug
  • Add timezone to PBX settings
  • Add Group tree feature

20 May 2015

New features and some bug fixes

  • Add Extension alias name feature
  • Add Trunk/CO alias name feature
  • Fixed widget name edit
  • Fixed sign up process messages
  • Fixed dashboard remove bug
  • Add time format in PBX settings

15 May 2015

New features and some bug fixes

  • Redesign notifications
  • Add Multi dashboard feature
  • Fixed add widget
  • Design group and units API
  • Add Group feature

10 May 2015

Change payment gateway

  • Change payment gateway from 2CO to Stripe
  • Release payment API
  • Release web app upgrade and payment section
  • Add account section to web app
  • Add PBX settings

4 May 2015

Lunch Service

  • Start Marketing
  • Add windows service for collector software
  • Add 2 new PBX type
  • Add 2 new widgets
  • Fixed some bugs in incoming call report/li>

24 Apr 2015

Release new parser engine

  • Release new parser engine
  • Release new collector software
  • Add automatic update function to collector
  • Add 2 new PBX
  • Add reconnect function to collector

25 Jan 2015

Release New Web App

  • Release New Web App
  • Fixed some bugs
  • Add 4 new widgets
  • Add 2 new reports
  • Research about new log parser engine

7 Oct 2014

Redesign new web app

  • Redesign new web app with Angularjs, jquery, bootstrap
  • Redesign dashboard framework
  • Redesign reports
  • Redesign charts
  • Redesign data tables

20 Sep 2014

Release New RESTful APIs

  • Release New RESTful APIs
  • Add Redis Cache Server
  • Research about new web app frameworks and platforms

8 Jul 2014

Redesign API

  • Research about RESTful APIs
  • Design new API with Node js

11 Jun 2014

New Features & Bug fix

  • Add 2 new widgets
  • Fixed trunk utilization widget
  • Fixed call traffic widget
  • Fixed some bug in parse engine
  • Add 2 new PBX

5 May 2014

Redesign Collector Software

  • Add new type of PBX
  • Add terminal window to collector
  • Add log window
  • Add automatic start at windows start
  • Add compress process to collector

25 Feb 2014

Demo Installation

  • 5 Free Customers
  • Add 2 new widgets
  • Add 1 Reports

10 Feb 2014

Lunch Beta Service (MVP)

  • Fixed dashboard
  • 6 Widgets
  • 3 Reports

3 Jul 2013

Start Development

  • PHP & Mysql
  • Delphi
  • EC2-AWS
  • S3-AWS
  • SQS-AWS
  • Cloudfront-AWS

20 Jan 2013

Idea of PBXDom

  • Paper Sketch and Share Idea
  • Research