New features and some bug fixes

• Occupancy widget
• Widget SLA/answered within
• Support Siemens unify x8
• Support Allworx PBX
• Fixed 3CX abandoned call report
• Fixed Cisco Call Manager forward call report
• Fixed Avaya missed call report
• Fixed SIP trunk name detection for Asterisk-based PBXes
• Updates collector digital signature
• Improve collector Windows service
• Improve speed of API
• Disable Real-time protocol for devices does not support and increase the speed

New features and some bug fixes

• New PBXDom Academy
• Fixed maximum and minimum call duration in call summary widget
• Fixed some bugs in 3CX PBX
• Fixed API endpoint and authentication issues in some regions
• Fixed show forwarded number to external number in Cisco CUCM
• Fixed IP location API
• Fixed some bugs in ACM Avaya
• Fixed abandoned calls gauge widget
• Fixed abandoned calls percent widget
• Fixed chat window opened automatically in the dashboard page
• Improved API speed
• Improved Real-time protocol
• Improved the collector speed

New features and some bug fixes

• PBXDom for Android
• PBXDom for iPhone & iPad
• SMS alert
• Voice call alert
• New billing system
• New ticketing system
• Add row number to widgets
• Add duration filter to widgets
• Automatically detect time zone in the setup
• Multi-users limited to data scope
• Tag spam calls
• New “Call Traffic” series report
• Fixed advanced call report issues
• Fixed Cisco Call manager ring time
• Fixed Cisco Call manager trunk/co name
• Fixed duration widgets for more than 838:59:59
• Fixed some bugs in Mitel 3000 series

New features and some bug fixes

• Extensions Summary List
• Redesigned dashboard section
• Days/Hours filter
• Company Logo
• Changed “What’s New” behavior’s icon
• Collector Windows Service
• Fixed timezone issues on some PBXes
• Fixed caller phone number in Avaya IP office sip trunk
• Fixed real-time dashboard for Yeastar S series
• Fixed some bugs in report section
• Fixed reset password section

New features and some bug fixes

• PBXDom now support Amazon Connect
• Collector old data import tools
• White List
• Add page length in reports (200, 500, or more)
• Smart report sorting based on usage
• Add Rows setting in all data-table widgets
• Faster widgets
• Collector security improvement
• Fixed some bugs in Report section
• Fixed SLA widget
• Fixed Mitel 3300 CXi reporting issue
• Fixed Weather widget
• Fixed Simple Text widget
• Fixed some Cisco CDR reporting issues
• Fixed real-time protocol bug
• Fixed API endpoint for 3rd party systems

New features and some bug fixes

• Service Level Widget
• Exclude Extension feature
• Min Time Before Answer Widget
• Max Time Before Answer Gauge
• Obtain more information in Invoices sections
• Adding more PBXes through Setup Wizard
• Faster and more secure Collector software
• Fixed abandoned calls issue of Panasonic PBX which is equipped with TVM
• Fixed issues with displaying the correct information of Yeastar
• Fixed issues with displaying the information of Cisco Call Manager
• Fixed issues with displaying the information of NS Panasonic series

New features and some bug fixes

• Dashboard Sharing with Google URL Shortener capability
• New features button on the main page
• Real-time Connection indicator
• Added new filtering fields to Advanced Call Report
• Advanced Call Report searches within a specified time range
• Speed and performance increase of the PBXDom Collector software
• Increased API accessibility speed
• Fixed bugs and problems with all the real-time widgets for S-series Yeastar.
• Fixed issue of the Simple Text widget.
• Fixed issue of the Weather widget.
• Fixed the browser notification for the shared dashboard.

New features and some bug fixes

• Weather widget
• Simple Text Widget
• Log rotate interval collector
• Ability to add extensions and gateways list on setup wizard for Asterisk-base PBXes
• Ability to add different time zones and time formats for your PBXes
• Improved and easier setup wizard
• Redesigned PBX General Settings section
• Fixed some of the bugs on dashboard section
• Fixed Collector Status widget

New features and some bug fixes

• Last Internal Calls Widget
• Collector Status Widget
• PBX Status Widget
• Add Help document button on top of the application
• Add search by Account Code, Account Name on Advanced Calls Report
• Setting for Interval of uploading files to PBXDom cloud
• Settings for closing the stream files
• Increase dashboard loading speed
• Collector software update process
• Speed up collector sync settings
• Fixed remove prefix number asterisk
• Fixed reset password issues on some browser
• Update language files
• Fixed Panasonic NS series log parser
• Fixed abandoned and incoming calls report on multi PBXes account

New features and some bug fixes

• Fixed Collector software
• Fixed timezone on setup page
• Fixed collector crash on Windows 10
• Fixed log view on collector page
• Fixed not supported browser notification
• Fixed date/time format for Avaya G430
• New redesign setup page
• New callerID modification
• New Chart Concurrent Calls – Seconds Resolution
• New Chart Concurrent Calls – Minutes Resolution
• New Chart Concurrent Calls – Hours Resolution
• New Dashboard widget Concurrent Calls – Seconds Resolution
• New Dashboard widget Concurrent Calls – Minutes Resolution
• New Dashboard widget Concurrent Calls – Hours Resolution

Fixed some bugs

• Fixed CUCM account code report
• Fixed extension name on Asterisk based PBX

Fixed some bugs

• Fixed Call type charts
• Fixed Call summary widget last data records as UTC
• Fixed Collector add PBX link
• Fixed timezone change on setup page
• Fixed sharing dashboard section

New features and some bug fixes

• Fixed Adding UC500,UCME Cisco
• Fixed collector to update at midnight
• Nex extension name column to most widely used extensions series widgets

New features and some bug fixes

• Fixed Call Collector for Asterisk Based PBX
• Fixed Cost Class Assignment
• New Add Multiple Email for Weekly Summary Report

New features and some bug fixes

• Fixed Add GCC PBX
• New PBX Yeastar S Series S20
• New PBX Yeastar S Series S50
• New PBX Yeastar S Series S100
• New PBX Yeastar S Series S300

New features and some bug fixes

• Fixed Call Type widget
• New Internal calls report
• New Abandoned/Missed Calls for Panasonic TES824
• New Abandoned/Missed Calls for Panasonic TA308
• New Abandoned/Missed Calls for Panasonic TA616
• New Abandoned/Missed Calls for Panasonic TA624
• Update Extension Summary report

New features and some bug fixes

• Fixed Real-Time extension status widget
• Fixed Real-Time protocol reconnect procedure
• New Queue Status widget for GCC,Asterisk,Yeastar
• New Total Waiting widget for GCC,Asterisk,Yeastar
• New DAHDI/ZAP Line status for Asterisk,Yeastart
• New Line status for GCC

New features and some bug fixes

• Fixed collector for uploading files more than 100K
• Fixed collector sync time features
• Add connection wait feature for TCP/IP client mode

New features

• PBXDom now a Microsoft Partner
• PBXDom Certified for Windows 10

New features

• New setup page for all PBX
• New automatic extension name for Asterisk PBX

New features

• Connect PBXDom with dozens of tools your team uses: Gmail, Google Drive, JIRA, Salesforce, Slack, and more—all without writing a single line of code
• New extension name update automatically for Yeastar PBX

New features and some bug fixes

• New Real-Time extension status for Asterisk
• New Real-Time extension status for Panasonic
• New Panasonic CTI connector
• Fixed dashboard refresh bug

New features and some bug fixes

• Add Caller ID name for Yeastar PBX
• Fixed some bugs in collector software

New PBX Added

• Add LG GDK
• Add LG Nortel IPECS
• Add LG Nortel IPLDK

New features and some bug fixes

• New design marketing website
• Fixed app https for safari

New features and some bug fixes

• New web notification alert
• New sync extensions name for Avaya platforms
• Fixed collector sync button
• Fixed connection status indicator, collector software

New features and some bug fixes

• New prevent trigger alert feature
• New web notification alert
• New webhook alert
• New Public API
• Fixed report loading lag

New features and some bug fixes

• New Call Traffic by Days widget
• New Average Handle Time widget (AHT)
• New Average Handle Time Incoming (AHTI)
• New Average Handle Time Outgoing (AHTO)
• New Average Handle Time Gauge (AHT)
• New Average Handle Time Incoming Gauge (AHTI)
• New Average Handle Time Outgoing Gauge (AHTO)
• New Average Time Before Answer (ATBA)
• New Average Time Before Hangup (ATBH)
• New Average Time Before Answer Gauge (ATBA)
• New Average Time Before Hangup Gauge (ATBH)
• Fixed all gauge widget
• Fixed abandon call count widget
• Fixed incoming call count widget
• Fixed outgoing call count widget
• Fixed abandon call percent widget
• Fixed incoming call percent widget
• Fixed outgoing call percent widget
• Fixed null notification on login

New features and some bug fixes

• New API Key section
• Add the Arabic language
• Fixed dashboard sharing issue
• Fixed scroll bar issue in dashboard sharing mode
• Improve speed of report
• Improve authentication method
• Improve dashboard sharing view

New features and some bug fixes

• Fixed collector hang for more than 50K files
• New style for dashboard sharing mode
• New last update dashboard view
• New the Spanish language

New features and some bug fixes

• Fixed dashboard sharing
• Add the French language

New features and some bug fixes

• Fixed dashboard sharing token invalid error
• Fixed logout link not working some time
• Update all library
• New keyboard shortcut

New features and some bug fixes

• Fixed report number formatting
• Fixed dashboard name edit
• Fixed widget name edit
• New slack notification type
• New dashboard sharing feature

New features and some bug fixes

• Fixed collector error upload queue more than 10K
• Fixed collector activity monitor
• New abandon call detection feature for old PBX

New features and some bug fixes

• Fixed collector PBX status for last item
• Fixed collector freeze when restart or sync with server
• Fixed collector app size and collector log size
• Fixed collector error message in PBX data section
• Fixed collector error message in collector log section
• Fixed FTP server connection status
• New time sync feature for automatically sync PC with atomic time server

New features and some bug fixes

• Fixed collector log error
• Fixed collector syn error
• Fixed collector PBX preview (connection status,Type,Last data)
• Add the Chinese language Beta

New features and some bug fixes

• Fixed collector log loading
• Fixed tab reload in account and settings pages
• Fixed add PBX section
• New related documents and videos in PBX add section
• New automatically filling default configuration per PBX
• New automatically select connection type per PBX
• New Gavatar icons in accounts
• New automatically add PBX id
• New UI collector software
• New section PBX status collector software
• New section PBX data log collector software
• New section collector log in collector software
• New restart service button collector software
• New restart sync settings button collector software
• Improve speed collector software
• Improve speed collector agent software

New features and some bug fixes

• Fixed date selector bug
• Fixed export functions
• Fixed some bugs in advance report
• Fixed Alert conditions to select automatically related conditions for each field
• Increase rows per report to 10,000 records
• New keyboard shortcut features by press Ctrl+? on dashboard page
• New wildcard search in advance report, use * in first or last of caller phone/called phone

Fixed some bugs

• Fixed COM port issues in some PBX
• Fixed reconnect function in COM port connections
• Fixed sync data bug from server

New features and some bug fixes

• Improve collector software
• Fixed logout issues
• Fixed dashboard reload in firefox
• Fixed license field size
• Fixed remove dashboard lag in safari
• Fixed notifications in settings
• Add Integration with Slack
• Add new documents to setup page

New features and some bug fixes

• New agent service
• New alert feature
• New alert recipients
• Fixed some minor bugs in web app side
• Fixed dashboard remove bug
• Improve collector software
• Improve speed of loading dashboard
• Improve speed of upload data to PBXDom servers

New features and some bug fixes

• Improve collector software
• Fixed dashboard alignment issue
• Fixed collector log history

New features and some bug fixes

• Add MyPBX SOHO
• Add MyPBX Standard
• Add MyPBX U100
• Add MyPBX U200
• Add MyPBX U300
• Add MyPBX U5 Series
• Fixed widget call traffic
• Fixed widget last abandon calls to show time before hangup
• Fixed chart by days
• Fixed chart by duration per days
• Fixed trunk utilization chart
• Fixed widget name edit
• Improve report section
• Improve collector software

New features and some bug fixes

• Fixed Trunk utilization widget
• Improve collector software

New features and some bug fixes

• Add Shoretel PBX
• Fixed dashboard full screen mode

New PBX added

• Add Samsung DCS series
• Add Samsung MU series
• Add Samsung MX series
• Add Samsung OfficeServ series
• Add Samsung SKP series
• Add Samsung iDCS series
• Add Mitel 3100
• Add Mitel Imagination
• Add Mitel MiVoice Business
• Add Mitel MiVoice Office
• Add Mitel SX50
• Add Mitel SX2000

New features and some bug fixes

• Fixed some bugs in dashboard
• Add clock widget
• Add refresh time 1,2,3,4 minutes
• Add dashboard full screen mode
• Add dashboard full screen & rotate mode

New features and some bug fixes

• Improve performance of dashboard
• Add total active port in plan section
• Fixed bug in add widget

New features and some bug fixes

• Fixed some bugs in groups
• Fixed some bugs in loading widgets list
• Fixed some bugs in loading reports list
• Fixed some bugs in loading charts list
• Fixed some bugs in loading date selector
• Improve dashboard by limit 12 widgets per dashboard
• Add Extension summary widget

New features and some bug fixes

• Improve performance of dashboard
• Add new documents to setup page
• Add Get started page link in settings menu
• Add Syslog Server data collection type
• Add RADIUS Server data collection type
• Add service status page
• Add Alcatel 4200
• Add Alcatel 4300
• Add Alcatel 4400
• Add Alcatel OmniPCX Enterprise
• Add Alcatel OmniPCX Office
• Add Cisco UCM Old version
• Add Cisco UCM version 5+
• Add Cisco UCM Business Edition version 5+
• Add Cisco Call Manager version 5+
• Add Cisco UCME
• Add Cisco UC500

New PBXDom Enterprise on-premises version

We released PBXDom Enterprise on-premises version,which you can deploy and manage in your own, secure environment. for more information visit here.

New features and some bug fixes

• Fixed top caller widget
• Fixed top called widget
• Fixed most widely used extension widget
• Fixed most widely used extension incoming widget
• Fixed most widely used extension outgoing widget
• Add drill down function to call summary widget
• Add Hijri date
• Improve signup process
• Add setup page with video and document

New Avaya Platforms

• Add Avaya Aura® Communication Manager
• Add Avaya Aura® Session Manager
• Add Avaya Communication Server 1000
• Add Google signup
• Improve signup process

New features and some bug fixes

• Fixed bug in add PBX section
• Fixed class of cost assignment trunk section
• Fixed collector section
• Add option to class of cost for calculating cost for incoming calls more than x seconds
• Add option to class of cost for minimum seconds charge for incoming calls
• Add option to assign cost per call for outgoing calls
• Add option to class of cost for calculating cost for outgoing calls more than x seconds
• Add option to class of cost for minimum seconds charge for outgoing calls
• Add flat rate per calls to custom rate section
• Add option to custom rate for calculating cost for outgoing calls more than x seconds
• Add option to custom rate for minimum seconds charge for outgoing calls
• Add custom time to custom rate section
• Add custom weekdays to custom rate section

New features and some bug fixes

• Add option to enable or disable weekly stats report
• Add the first day of week option
• Add column extension name to Top 25 Abandoned Calls by Extension
• Fixed advanced call report
• Fixed column alignment

New features and some bug fixes

• Cost section moved to web side
• Fixed Top Extensions by Calls Duration’s widget
• Fixed Top Extensions by Calls Duration’s Incoming
• Fixed Top Extensions by Calls Duration’s Outgoing
• Fixed some issue in cost calculation
• Fixed column size of cost in tables
• Add Top Extensions by Cost widget
• Add Top Extensions by Cost Incoming widget
• Add Top Extensions by Cost Outgoing widget
• Add Top Calls by Cost widget
• Add Top Calls by Cost Incoming widget
• Add Top Calls by Cost Outgoing widget
• Add Incoming Calls Cost widget
• Add Outgoing Calls Cost widget
• Add Total Calls Cost widget

Release new collector

• Release new version of collector (easy setup by simple click)
• Add collector section in settings and user can add/remove PBX/SW from web app
• Add collector log view in web app
• Add real-time communication protocol to collector software
• Add FTP server connection mode
• Add FTP client connection mode
• Add Files/Folder monitor mode
• Add MSSQL connection mode
• Add MySQL connection mode
• Add SSH client connection mode

Fixed some bugs

• Fixed dashboard reloads error
• Fixed Last Data Received, Last Data Record in summary call widget
• Fixed call traffic widget sort
• Fixed some bug in log processor service

supports Avaya IP Office Platforms

• Add Avaya IP Office 406
• Add Avaya IP Office 500
• Add Avaya IP Office 500 V2
• Avaya IP Office Server Edition

PBXDom Free Plan Forever

• Release the free forever plan

Integration with Zapier

• Beta Testing Data Integration with Zapier
• Panasonic KX-NCP series support
• Fix advance call report sort
• Add weekly stats feature

New features and some bug fixes

• Fixed some error in call transfer parse
• Fixed advance call report
• Improve performance of dashboard loading
• Fixed report total count records
• Fixed some error in data table paging
• Fixed invalid password security issue

New features and some bug fixes

• Add PBX id to extension alias name
• Add PBX id to trunk alias name
• Fixed last update in dashboard
• Fixed last update in dashboard
• New update for Asterisk PBX

New features and some bug fixes

• Add PBX id to widget settings
• Add PBX id to report settings
• Add PBX id to chart settings
• Fixed advanced call report internal calls
• Fixed abandoned call report
• Add time before hold field for Panasonic PBX
• Fixed invoice bug

Demo Account

• Live demo account
• Fixed some bug in collector software auto update
• Add ping function to collector software
• Add check log file function to collector software
• Increase performance of collector software
• Add PBX id feature

New Panasonic PBX and fixed some bugs

• Add new Panasonic PBX
• Fixed some bug in type-c SMDR
• Fixed top calls by duration widget
• Fixed abandoned calls count widget
• Fixed total calls count widget
• Fixed incoming calls count widget
• Fixed outgoing calls count widget
• Fixed abandoned call gauge widget
• Fixed incoming call gauge widget
• Fixed outgoing call gauge widget

New features and some bug fixes

• Fixed Format US phone number bug
• Fixed caller name issue in some PBX
• Fixed top 25 abandoned calls
• Fixed call history report direction field
• Fixed last abandon call widget bug
• Add new endpoint API

New features and some bug fixes

• Add new PBX Asterisk Beta
• Add extension exception list Beta feature
• Fixed advanced call report time limit bug
• Fixed advanced call report duration bug

New PBX added

• Add 8 New Panasonic PBX
• Add type-c SMDR

New features and some bug fixes

• Add export feature
• Fixed duplicate records bug
• Fixed group remove bug
• Fixed dashboard settings bug

New PBX

• Add New Panasonic PBX
• Fixed type A SMDR in parser
• Fixed password change bug
• Fixed invoice list bug
• Fixed account cancel bug

New features and some bug fixes

• Add country to account
• Add city to account
• Fixed search in data tables bug
• Fixed outgoing call duration bug
• Fixed advanced call report bugs
• Fixed 25 caller report bug

Support ticket

• Add Support ticket feature
• Integrate support with zendesk
• Fixed password reset bug
• Add timezone to PBX settings
• Add Group tree feature

New features and some bug fixes

• Add Extension alias name feature
• Add Trunk/CO alias name feature
• Fixed widget name edit
• Fixed sign up process messages
• Fixed dashboard remove bug
• Add time format in PBX settings

New features and some bug fixes

• Redesign notifications
• Add Multi dashboard feature
• Fixed add widget
• Design group and units API
• Add Group feature

Change payment gateway

• Change payment gateway from 2CO to Stripe
• Release payment API
• Release web app upgrade and payment section
• Add account section to web app
• Add PBX settings

Lunch Service

• Start Marketing
• Add windows service for collector software
• Add 2 new PBX type
• Add 2 new widgets
• Fixed some bugs in incoming call report/li>

Release new parser engine

• Release new parser engine
• Release new collector software
• Add automatic update function to collector
• Add 2 new PBX
• Add reconnect function to collector

Release New Web App

• Release New Web App
• Fixed some bugs
• Add 4 new widgets
• Add 2 new reports
• Research about new log parser engine

Redesign new web app

• Redesign new web app with Angularjs, jquery, bootstrap
• Redesign dashboard framework
• Redesign reports
• Redesign charts
• Redesign data tables

Release New RESTful APIs

• Release New RESTful APIs
• Add Redis Cache Server
• Research about new web app frameworks and platforms

Redesign API

• Research about RESTful APIs
• Design new API with Node js

New Features & Bug fix

• Add 2 new widgets
• Fixed trunk utilization widget
• Fixed call traffic widget
• Fixed some bug in parse engine
• Add 2 new PBX

Redesign Collector Software

• Add new type of PBX
• Add terminal window to collector
• Add log window
• Add automatic start at windows start
• Add compress process to collector

Demo Installation

• 5 Free Customers
• Add 2 new widgets
• Add 1 Reports

Lunch Beta Service (MVP)

• Fixed dashboard
• 6 Widgets
• 3 Reports

Start Development

• PHP & Mysql
• Delphi
• EC2-AWS
• S3-AWS
• SQS-AWS
• Cloudfront-AWS

Idea of PBXDom

• Paper Sketch and Share Idea
• Research