We stayed with the phone systems everyone else left behind

Since 2015, PBXDom has done the same job: connect to the phone system an organization already owns (Cisco, Avaya, Mitel, Panasonic, 3CX, Asterisk) and turn its call records into live dashboards, 911 alerts, and call accounting.

PBXDom began inside a telecom consultancy whose clients kept asking for the same impossible thing: call analytics that worked with the phone systems they already owned, not against them.

In the years since, most of the market moved on. Manufacturers end-of-lifed their PBX lines. Reporting vendors chased the cloud platforms and dropped legacy support. The admins keeping those systems running, at hospitals, city governments, universities, and factories, were left with arcane single-point tools, or nothing.

We think that's exactly backwards. A phone system that has worked reliably for fifteen years is not a liability to be replaced; it's infrastructure to be observed. So we kept building: one lightweight collector app, deep support for every model series we list, and a support team where a human who knows your PBX answers. The same team, the whole time.

PBXDom has served customers in 50+ countries since 2015. Zero left in the last 12 months.