These guides answer single, specific questions about working inside PBXDom. Where the video tutorials follow an entire PBX setup end to end, each guide here isolates one task: adjusting basic account and PBX settings, building a real-time dashboard, creating and scheduling call reports, adding chart widgets, pulling a report for a specific dialed pattern or prefix, dropping a call summary widget onto an existing dashboard, and configuring Emergency 911 and instant alerts so the right people are notified the moment a critical call occurs.

If your account is new, a particular order makes the first hour easier. Start with the Basic Settings guide, since options like time zone, departments, and PBX configuration affect how every later number is calculated — fixing them afterward means re-reading old data through corrected settings. Move next to the Dashboard guide to get live call activity on screen, which also confirms your data is flowing correctly. Then work through the Report guide, where the filters and scheduling options build on the same concepts the dashboard introduced. The remaining guides — charts, pattern reports, the call summary widget, and 911 alerts — can be picked up in any order as the need arises, though teams with compliance requirements usually configure 911 alerts before going further.

Each guide shows one way to complete its task, not every option on the screen. When you need the full picture — every field, every setting, edge cases the videos skip — the Help Center carries the deeper reference documentation that these guides are built on.