The Alcatel 4200 phone system sends its call records via a serial connection. The most recent units already have a .v24 port but, for older units, you may need to purchase a .v24 module. Connect a serial cable between your Alcatel 4200 .v24 module and the PC that PBXDom collector is installed and running on.
Latest posts by Reza Mousavi (see all)
- Everything You Need to Know About Help Desk Call Center SLA - 2019-04-14
- Sample Report – Top 25 Longest Incoming Calls - 2019-04-10
- Dashboard Sharing, Hello Bitly, Bye Google - 2019-04-05