Sample Report – Extensions Summary

June 13th, 2018

This report presents a summary of all the calls, total duration and total cost of the calls of the extensions in a company or organization within a specified range...

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Sample Report – Abandoned Calls

June 1st, 2018

This report shows us a list of incoming calls which were abandoned within a specified range of time. 1. DateTime: the exact date and time the call was received 2....

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Sample Report – Outgoing Calls

May 16th, 2018

This report shows us a complete list of the outgoing calls made by a company or organization within the specified range of time. 1. DateTime: the exact date and time...

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Sample Report – Incoming Calls

May 9th, 2018

This report shows us a complete list of all the incoming calls received by a company or organization within the specified range of time. 1. DateTime: the exact date and...

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How to save PBX call information in Google Sheets

February 25th, 2018

Microsoft Excel is very popular because of its ability to filter and add charts, as well as many other features. The majority of people who have some experience with...

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PBXDom Blog in 2017

January 23rd, 2018

It’s hard to believe that we’re wrapping up another fun and exciting year here at PBXDom. In this post, you’ll find our post recap in 2017 for Call accounting,...

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How To Create Cisco Call Manager Dashboard In 10 Minutes

January 14th, 2018

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) serves as the software-based, call-processing component of Cisco Unified Communications.(PBXDom is  Cisco Call Manager Dashboard 3rdparty). The Cisco Unified Communications Applications...

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How To Convert Cisco CDR Date and Time

December 8th, 2017

The call detail records (CDR) in Cisco Unified Communications Manager (Cisco Call Manager) have many fields for date and time. The date and time fields in CDR files are...

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Gauging Advertising Effect on Marketing and Sales Programs By Call Analysis

October 17th, 2017

Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain...

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Stop Manual Monitoring of Your Calls Telecommunication

September 28th, 2017

Small business owners sometimes have great ideas in which money plays a big role to develop them. And these owners will be under real financial pressure till their ideas...

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