Rez Moss founded PBXDom and has worked on its phone-system data collection and reporting product since 2015. His technical writing focuses on extracting and interpreting CDR or SMDR records from Cisco, Avaya, Mitel, Panasonic, 3CX, Asterisk, FreePBX, and other phone systems.

His articles document configuration procedures, record formats, reporting workflows, and operational lessons from building and maintaining PBXDom. Product and compatibility claims are checked against the current public integration catalog before substantive updates are published.