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Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain answer?
Obviously, if you’re not sure about your answer, then this means that your company like most of the other companies uses some very subjective and traditional ways of measuring the effect of their advertising campaign.
To better understand it, pay attention to this example. Imagine that you are interested in publishing an advertisement in a newspaper, and then measure its effect on your…[click to continue…]
Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates from being highly responsive to the needs of our clients — not in words, but action. Here’s the proof!
PBXDom now support Amazon Connect
Collector old data import tools
Add page length in reports (200, 500, or more)
Smart report sorting based on usage
Add Rows setting in all data-table widgets
Fixed…[click to continue…]
Does your business, company, or organization receive and make a massive number of calls on the daily basis?
And despite the fact that you and your staff are always putting your whole 100% energy to keep up, no positive change has been made regards to your responsiveness, and still, you have very stressful and challenging moments to deal with.
This can even lead to increased number of unsatisfied customers, which can be considered as an alarming status for your business or company.
If your concerns match mine, then go ahead and say hello…[click to continue…]
Small business owners sometimes have great ideas in which money plays a big role to develop them. And these owners will be under real financial pressure till their ideas reach productivity. As your business starts growing, by referring to the newspapers’ necessary costs, you begin to recognize Call Management as a valuable tool.
The costs of telecom calls between the employees and the customers need to be managed. Otherwise, they will go out of control. Bear in mind that manual management cannot be a suitable solution. Since it reduces the business…[click to continue…]
The very first initial Beta version of PBXDom was launched in February 2014, with only 6 widgets and a bunch of few reports along with some essential settings and so on.
Now up until this point and time, this cloud-based application has successfully developed something over 60 varied and useful widgets, dozens of reports and charts, along with a wealth of new features and capabilities.
If we pause for a second and start comparing 6 widgets to 60 widgets, then we can simply realize how PBXDom determined team is constantly working to fulfill the needs of the clients and keep up…[click to continue…]
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. There are no up-front payments or long-term commitments and no infrastructure…[click to continue…]
Now that you’ve become one of the PBXDom clients, you might be wondering how you can really take the full advantage of this platform—to the best of its possibilities and functionalities—it’s PBXDom team to be concerned about educating you to find your way through the best and most useful spots of this application.
With the continuous non-stop work of PBXDom team, this application is swelling bigger and bigger in size of its features and capabilities. This is a great news!
But chances are that we miss the real necessary stuff to learn—things that we should really put time and effort to…[click to continue…]
This time around I’m interested in introducing you to Mr. King of reports on PBXDom, Advanced Call Report.
I got surprised with all its impressive functionalities.
As a company or organization, there are times when you need to have reports for reviewing and monitoring purposes.
The good news is that PBXDom has a variety of gorgeous reports which provide all needs of customers.
PBXDom reports present more details and information compared to Dashboard widgets, which are only able to bring us a limited piece of information, and compared to other reports available on the Reports section.[click to continue…]
Dreaming of turning PBXDom into an absolute number one Call Analysis and Management service to perfectly suit our customer’s all-types needs, energizes us to take our steps more firmly and furiously. This month’s update comes along with tons of exciting news about our platform new features and capabilities. So, please read on and check this out!
Improvements:[click to continue…]
Do you work as a sales manager? Or you might be a sales assistant or expert?
If you’re selling something or working in the Sales Department of a company, I’m sure that after reading all of this, you will get so delighted.
Most of the times, after communicating with your clients and hanging up the phone, you realize that you have forgotten to have and keep track of their contact information.
Also, in some other companies due to the huge number of calls in the Sales Department, it’s not possible to record every…