Blog

If you are managing a call center, it is important to pay more attention to call center analytics. This is the process that you follow

We are very excited to introduce our new brand widget, “User Performance.” We are always actively listening to our customers to identify their needs and

In May, we released a new version of the PBXDom web application. We’ve worked hard to update both iOS and Android apps for our mobile

Power BI is a business analytics service offered by Microsoft. The service aims at providing interactive visualizations and business intelligence capabilities with a simplified interface

In 2015, we started with a simple mission; to create an uncomplicated, easy-to-use dashboard for business phone communication that could connect to any phone system. Since

I wrote several articles about creating a dashboard for Asterisk-based phone systems like Asterisk, FreePBX, and Issabel; you can find them on the following pages: How

Cisco Unified Contact Center Express meets the requirements of midmarket and corporate branch offices or departmental businesses that need easy-to-deploy, easy-to-use, safe, virtual, extraordinarily accessible,

Finding the best courses in a specific field can be hard, especially when you are a newcomer. Cisco Call Manager is one of the perfect

Mitel Networks Corporation is a telecommunications company providing unified communications solutions for businesses. The company previously produced TDM PBX systems and applications, but after a