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Talk less, act more! Here, I’d like to draw your full attention to this month’s improvements and features on PBXDom. One of the essential factors

Issabel™ is free and open-source software that allows you to build communication tools for businesses. Issabel is a Free Open Source Software that Unifies your communications

What is Average Handle Time? Average Handle Time, which is commonly abbreviated and generally known as AHT, is merely a metric widely used as a KPI

If you want to ensure the best customer satisfaction is delivered through your helpdesk, it is essential to ensure that you are backed up with

If you are one of our users, you know about the dashboard sharing feature. You can easily create a shareable URL and send it to

Many organizations use the Cisco Call Manager as their primary communication platform. Cisco Call Manager is one of the most well-known platforms with many features

Yeastar provides cloud-based and on-premises VoIP PBX and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded

The Real-Time Transfer Protocol with the acronym RTP was standardized in 1996. It allows the transmission of audio and video data in real-time. RTP has

Today’s employees are spread out across multiple locations, from corporate headquarters to home offices around the globe and keeping your workforce, customers, and partners connected with