Practical writing on call analytics, legacy PBX life support, telecom costs, and the occasional war story. No growth-hacking listicles.
EngineeringA 3CX dashboard can use the Call Detail Records that 3CX produces as calls complete. The reliable setup is not defined by a …
DEC 2018 · 7 MIN READ
EngineeringIf you’d like to know more about Avaya unified communications, we’re going to make it easy for you. We’ve put together a …
DEC 2018 · 2 MIN READ
EngineeringCisco Unified Communications Manager (formerly Cisco Unified CallManager) serves as the software-based, call-processing component …
NOV 2018 · 2 MIN READ
EngineeringAvaya’s IP500 IP Office is redefining how the business communicates. The Avaya IP Office Family is the latest advancement in …
NOV 2018 · 5 MIN READ
EngineeringCall Abandonment Rate:Part Three! You invest thousands of dollars in marketing your business, and now instead of making your brand …
APR 2018 · 4 MIN READ
EngineeringMicrosoft Excel is very popular because of its ability to filter and add charts and many other features. The majority of people …
FEB 2018 · 8 MIN READ
EngineeringAbandoned calls are inevitable. Meaning that whether we want it or not, they happen. But fortunately, there are some great …
FEB 2018 · 4 MIN READ
EngineeringCisco Unified Communications Manager (formerly Cisco Unified CallManager) serves as the software-based, call-processing component …
JAN 2018 · 7 MIN READ
EngineeringWhat is Call Abandonment Rate? One of the main challenges of directors in companies, manufacturers, businesses, and services is …
JAN 2018 · 4 MIN READSee whether PBXDom supports your phone system, then choose guided setup, self-setup, or a product preview.
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