Setup guides, CDR deep-dives, and hands-on tutorials for the systems you run.
EngineeringI wrote several articles about creating a dashboard for Asterisk-based phone systems like Asterisk, FreePBX, and Issabel; you can …
DEC 2019 · 5 MIN READ
EngineeringCisco Unified Contact Center Express meets the requirements of midmarket and corporate branch offices or departmental businesses …
AUG 2019 · 6 MIN READ
EngineeringFinding the best courses in a specific field can be hard, especially when you are a newcomer. Cisco Call Manager is one of the …
JUL 2019 · 30 MIN READ
EngineeringMitel Networks Corporation is a telecommunications company providing unified communications solutions for businesses. The company …
JUL 2019 · 6 MIN READ
EngineeringIssabel™ is free and open-source software that allows you to build communication tools for businesses. Issabel is a Free Open …
MAY 2019 · 6 MIN READ
EngineeringWhat is Average Handle Time? Average Handle Time, which is commonly abbreviated and generally known as AHT, is merely a metric …
APR 2019 · 7 MIN READSee whether PBXDom supports your phone system, then choose guided setup, self-setup, or a product preview.