Setup guides, CDR deep-dives, and hands-on tutorials for the systems you run.
EngineeringMicrosoft Excel is very popular because of its ability to filter and add charts and many other features. The majority of people …
FEB 2018 · 8 MIN READ
EngineeringAbandoned calls are inevitable. Meaning that whether we want it or not, they happen. But fortunately, there are some great …
FEB 2018 · 4 MIN READ
EngineeringCisco Unified Communications Manager (formerly Cisco Unified CallManager) serves as the software-based, call-processing component …
JAN 2018 · 7 MIN READ
EngineeringWhat is Call Abandonment Rate? One of the main challenges of directors in companies, manufacturers, businesses, and services is …
JAN 2018 · 4 MIN READ
EngineeringThe call detail records (CDR) in Cisco Unified Communications Manager (Cisco Call Manager) have many fields for date and time. The …
DEC 2017 · 6 MIN READ
EngineeringDo you use Panasonic PBX? Did you know that missing calls from your clients cause them to become unsatisfied, and dissatisfied …
MAY 2017 · 2 MIN READSee whether PBXDom supports your phone system, then choose guided setup, self-setup, or a product preview.
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