How to connect Panasonic PBX systems to the PC via LAN port?

You can connect your Panasonic PBX via LAN Port to Call Accounting Panasonic PBX collector software installed on the computer. If your PBX one of the following models :

For the commercial reporting workflow, report examples, and exact-model requirements, see Panasonic PBX SMDR reporting and call accounting.

PBX Settings

Step 1- Go to Maintenance – Main.
Step 2- Set Port to LAN.
Step 3- Under Print Information, select which items you would like to display in the SMDR Printout.
Step 4- Date format: MM-DD-YY.
Step 5- Time format: 24H.

Panasonic KX-TDA console — SMDR date and time format settings

Step 6- Click on the SMDR Options tab.
Step 7- Note the default SMDR Port Number and Password.

SMDR Options tab showing the default port number and password

Step 8- Configure collector software user and password and IP address.
By default, the Panasonic system requires a username/password (default: SMDR/PCCSMDR)

Panasonic NS Series SMDR settings

1-Login to your web maintenance console.
2-Go to the 11-Maintenance section and click on main.

Panasonic NS web maintenance console — SMDR settings under Maintenance
3-Make sure the following settings are correct:
Type => to A or C. Make sure you have the same settings on the PBXDom side.
Port => LAN(TELNET)
Outgoing Call => Print
Incoming Call => Print
Intercom Call => Print

4-Go to the SMDR options tab.

SMDR options tab in the Panasonic NS maintenance console

5-Make sure about the SMDR port number and SMDR password.
Default SMDR port number is 2300
Default SMDR password is PCCSMDR

Panasonic PBX Dashboard is the best way to monitor your phone system

The dashboard provides more than 70 widgets and 30 predefined reports and charts so that you can access all of your information from anywhere on any device. You’ll be able to set alerts for missed calls or even find out which extensions have been idle too long. It’s easy to use with no installation required – just connect it to our agent software then you’re ready!

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For more information, read TCP/IP client connection.

Also, you can read the following pages about Call Accounting Software for Panasonic PBXes:

/blog/product/call-billing-software-panasonic-pbx/

/blog/engineering/how-to-connect-panasonic-pbx-systems-to-the-pc-via-rs232-serial-port/

/blog/engineering/automatic-missed-calls-notification-for-panasonic-system/