Call Abandonment Rate: Optimal Range – Part One

January 10th, 2018

What is Call Abandonment Rate? One of the main challenges of directors in companies, manufacturers, businesses, and services is decreasing the number of abandoned calls(Call Abandonment Rate) in their...

Continue Reading

Call Analysis API: Why to Develop and Integrate With PBXDom?

December 26th, 2017

Call Analysis API: If you’re a PBXDom customer who’s using this service for managing and analyzing your company’s phone calls information or a person with years of experience in...

Continue Reading

How To Convert Cisco CDR Date and Time

December 8th, 2017

The call detail records (CDR) in Cisco Unified Communications Manager (Cisco Call Manager) have many fields for date and time. The date and time fields in CDR files are...

Continue Reading

Product Update: What’s New in PBXDom for Oct 2017

November 25th, 2017

One more month is passed, and we, with your help, are moving forward faster and more motivated. We always listen carefully and want to solve more problems. So, we...

Continue Reading

PBXDom – Cyber Monday 30% OFF – 2017

November 24th, 2017

Don’t miss out; we’re having our first Black Friday/Cyber Monday deal! That’s 30% OFF Annual Plans! This promotion is only available to Annual Plans: New users who have not purchased a Plan in...

Continue Reading

A Necessary Step to Have More Precise Call Accounting on PBXDom

November 13th, 2017

More Precise Call Accounting on PBXDom: Making expansion and basing your branches or divisions in other states and countries lead you to work with different telecommunication service providers. Some...

Continue Reading

Call Accounting Integration: Alerts and Conditions

October 29th, 2017

Call Accounting Integration: Alerts and Conditions Being a manager means having tons of responsibilities and duties. As a manager, you’re not tended to fully expose your brain to store...

Continue Reading

4 Widgets on PBXDom Call Analysis That Every Manager Loves to Use

October 21st, 2017

Not a while ago, I was given another task to handle which required me to go through some of the PBXDom’s call analysis widgets and do some little tests....

Continue Reading

Gauging Advertising Effect on Marketing and Sales Programs By Call Analysis

October 17th, 2017

Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain...

Continue Reading

Product Update: What’s New in PBXDom for Sep 2017

October 13th, 2017

Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates...

Continue Reading