Determining Calls Peak Hours

August 26th, 2017

  Do you know about the peak hours in your company, organization, or department during the day? Do you know any suitable plan for answering your calls over these...

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PBXDom Call Accounting Widgets Can Be Date-Dynamic

August 16th, 2017

Recently, I really got SHOCKED after noticing how some of our customers use our platform in some ways. For that, now I’m interested in dragging your attention to something...

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Do You Remember the Last Time You Analyzed All Your Calls?

August 13th, 2017

If your company has a limited budget likewise most of the other companies, then this means that you do not have the needed budget to be able to record...

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Why We Love PBXDom Call Analysis Integrations With Other Apps (And You Should, Too!)

August 9th, 2017

By itself, PBXDom is a terrific and robust cloud-based application. But to me, what makes it sound more of a gigantic locomotive, is the fact that it pulls a...

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Product Update: Here’s What’s New in PBXDom for July 2017

August 5th, 2017

We are excited to announce that we successfully developed our platform and brought some demanding features and improvements. Thanks to our clients for assisting us on our path to...

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Percentage of Abandoned Calls in Support and Services Department

August 1st, 2017

An Abandoned call, also known as a Missed call is a call type on which the caller hangs up the phone before any person answers. Abandoned calls number and...

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How Call Analysis Weekly Statistics Report Can Help Busy Managers

July 29th, 2017

Right after the Weekly Statistics Report is delivered in our mailbox, some of us might go like, “What the heck of service does this report can even serve? Maybe,...

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Get to Know One of the Trendy Features on PBXDom Dashboards

July 25th, 2017

Can you guess what is one of the most in demand and widely used features on PBXDom’s Dashboard section? Let me help you recognize it! Assuming that you already...

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Can a PBX Reporting Service Help Improve Employees’ Productivity?

July 22nd, 2017

    1-How do you want to increase up your employees’ productivity? Do you motivate them with any incentive plan? 2-Have you set some purposes which can be easily...

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Call Management at Universities and Educational Institutions Levels

July 15th, 2017

The needed budget of telecommunication for big organizations which are always in interaction with a large number of customers can be extremely expensive. Being connected has a great importance...

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