
What is call center analytics?
If you are managing a call center, it is important to pay more attention to call center analytics. This is the process that you follow

If you are managing a call center, it is important to pay more attention to call center analytics. This is the process that you follow

We are very excited to introduce our new brand widget, “User Performance.” We are always actively listening to our customers to identify their needs and

In May, we released a new version of the PBXDom web application. We’ve worked hard to update both iOS and Android apps for our mobile

Power BI is a business analytics service offered by Microsoft. The service aims at providing interactive visualizations and business intelligence capabilities with a simplified interface

In 2015, we started with a simple mission; to create an uncomplicated, easy-to-use dashboard for business phone communication that could connect to any phone system. Since

Talk less, act more! Here, I’d like to draw your full attention to this month’s improvements and features on PBXDom. One of the essential factors