The LG GDK phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the LG GDK phone system to the PC that PBXDom collector is installed and running on.
Latest posts by Reza Mousavi (see all)
- Sample Report – Top 25 Shortest Incoming Calls - 2019-04-22
- Everything You Need to Know About Help Desk Call Center SLA - 2019-04-14
- Sample Report – Top 25 Longest Incoming Calls - 2019-04-10