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Analytics & Monitoring

Every call, on one live dashboard

Real-time call analytics for Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk. Build dashboards from 70+ widgets and watch the data flow in, live and historical, side by side.

15-minute setup 70+ widgets Works with end-of-life PBXs No credit card required
PBXDom dashboard widgets: user performance, total calls count, service level gauge, and call traffic
What you'll find

The questions your phone system can finally answer

Right-size your lines and trunks

Concurrent-call data shows exactly how much capacity you actually use. Most teams discover they're paying for lines that sit idle, and cut them with confidence.

  • Concurrent call peaks by hour, day, and site
  • Trunk utilization per provider
  • Evidence to take into your next carrier negotiation
Trunk Utilization widget showing live calls per trunk

See each user's performance at a glance

The User Performance widget shows how each extension's day is going: calls in and out, talk time against work hours, and how long since the phone last rang.

  • In, out, and missed calls per user, with deltas
  • Talk time vs work hours vs idle, on one card
  • Idle time since the last call, live
User Performance widget showing calls in, out, and missed, talk time, work hours, and idle time

Watch call traffic as it happens

The Call Traffic widget plots incoming, outgoing, and abandoned calls hour by hour. Spikes, quiet spells, and abandoned-call problems show up while you can still react.

  • Incoming, outgoing, and abandoned, hour by hour
  • Compare today against any day in your history
  • Spot abandoned-call spikes before complaints arrive
Call Traffic widget plotting incoming, outgoing, and abandoned calls by hour
Under the hood

Dashboards that don't need babysitting

Customizable to your goals

Build each dashboard from 70+ widgets: customer interactions, department calls, queues, trunks, costs.

Set up once, in 15 minutes

One lightweight collector app, then everything lives in the cloud. After that, anyone can build dashboards themselves.

Real-time and historical

Live view refreshes continuously; history goes back 1–5+ years, by plan. Same widgets, same place.

Share with anyone

Send managers a live link instead of a weekly export. Viewers don't burn licenses. Pro plans and up.

Access from anywhere

Browser, iOS, or Android. Your dashboards follow you, including on-call, at 2 AM.

Goodbye, legacy software

No single-point on-prem reporting box — one lightweight collector app feeds your live dashboards. See all supported systems

"I didn't have to export and import CDR reports from CUCM anymore. I could see the graphical data flowing in PBXDom dashboards."
VP Venkata Pruthvi
Sr. Telecom Administrator, Fender Musical Instruments

Your first dashboard, live in 15 minutes

Book the setup call. We'll connect your PBX with you on the call, and you'll watch real call data arrive before we hang up.

14-day free trial · No credit card required