Real-time call analytics for Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk. Build dashboards from 70+ widgets and watch the data flow in, live and historical, side by side.
Concurrent-call data shows exactly how much capacity you actually use. Most teams discover they're paying for lines that sit idle, and cut them with confidence.
The User Performance widget shows how each extension's day is going: calls in and out, talk time against work hours, and how long since the phone last rang.
The Call Traffic widget plots incoming, outgoing, and abandoned calls hour by hour. Spikes, quiet spells, and abandoned-call problems show up while you can still react.
Build each dashboard from 70+ widgets: customer interactions, department calls, queues, trunks, costs.
Confirm the PBX output and network requirements, then one lightweight collector supplies the cloud reporting layer.
Live view refreshes continuously; history goes back 1–5+ years, by plan. Same widgets, same place.
Send managers a live link instead of a weekly export. Viewers don't burn licenses. Pro plans and up.
Browser, iOS, or Android. Your dashboards follow you, including on-call, at 2 AM.
No single-point on-prem reporting box — one lightweight collector app feeds your live dashboards. See all supported systems
"I didn't have to export and import CDR reports from CUCM anymore. I could see the graphical data flowing in PBXDom dashboards."
Check your PBX, see the reporting method, then choose guided setup or connect it yourself.
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PBXDom