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This report shows us a list of the most actively used extensions in a company or organization, for both incoming and outgoing calls.
1. Ext: the extension number
2. Count: the total number of incoming and outgoing calls received and made by an extension
This report gives us a list of the top 25 phone numbers which a company or organization made the highest number of the calls to.
1. Dialed Phone: the dialed phone number
2. Count: the number of the calls
This report lists the top 25 phone numbers from which a company or organization received the highest number of the calls.
1. Caller Phone: the phone number of the caller
2. Count: the number of the calls
This report presents a summary of all the calls, total duration and total cost of the calls of the extensions in a company or organization within a specified range of time.
1. Ext: the extension number
2. Ext Name: the assigned name of the extension
3. Incoming: the number of the incoming calls received by the extension
4. Outgoing: the number of the outgoing calls made by the extension
5. Total: the total number of the incoming and outgoing calls by the extension
6. Duration: the total duration of all the incoming and outgoing calls
7. Cost: the total cost of all…
This report shows us a list of incoming calls which were abandoned within a specified range of time.
1. DateTime: the exact date and time the call was received
2. From: the phone number from which the call was received
3. Caller Name: the assigned name of the caller set by the TELCO
4. Ext: the extension number which received the call
5. Ext Name: the assigned name of the extension number which received the call
6. Duration: the duration of the call
7. Time Before Hang-up: the waiting time before an…
This report shows us a complete list of the outgoing calls made by a company or organization within the specified range of time.
1. DateTime: the exact date and time the call was made
2. To: the phone number to which the call was made/the dialed number
3. Ext: the extension number which made the call
4. Ext Name: the assigned name of the extension number
5. Duration: the duration of the outgoing call
6. Cost: the cost of the outgoing call
7. Trunk/Co: the name or the number of the landline
8. Trunk/CO Name: the assigned name of the landline
This report shows us a complete list of all the incoming calls received by a company or organization within the specified range of time.
1. DateTime: the exact date and time the call was received
2. From: the phone number from which the call was received
3. Caller Name: the assigned name of the caller set by the TELCO
4. Ext: the extension number which received the call
5. Ext Name: the assigned name of the extension number which received the call
6. Duration: the duration of the incoming call
7. Cost: cost…
