Call Accounting, Call Reporting and Call Analysis Service for Business Phone Systems
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Sample Report – Outgoing Calls

May 16th, 2018 / Reza Mousavi
Sample Report Outgoing Calls

This report shows us a complete list of the outgoing calls made by a company or organization within the specified range of time.

1. DateTime: the exact date and time the call was made

2. To: the phone number to which the call was made/the dialed number

3. Ext: the extension number which made the call

4. Ext Name: the assigned name of the extension number

5. Duration: the duration of the outgoing call

6. Cost: the cost of the outgoing call

7. Trunk/Co: the name or the number of the landline

8. Trunk/CO Name: the assigned name of the landline

Note: Trunk, CO,…

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Sample Report – Incoming Calls

May 9th, 2018 / Reza Mousavi
incoming-calls-sample

This report shows us a complete list of all the incoming calls received by a company or organization within the specified range of time.

1. DateTime: the exact date and time the call was received

2. From: the phone number from which the call was received

3. Caller Name: the assigned name of the caller set by the TELCO

Note: the telecommunication company (TELCO) is needed to support Caller Name feature.

4. Ext: the extension number which received the call

5. Ext Name: the assigned name of the extension number which received the call

6. Duration: the duration of the incoming call

7. Cost: cost…

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