Legacy Cisco UCM hardware reference

Legacy Cisco UCM stores call records in Microsoft SQL Server. Confirm your exact version with your administrator before using this configuration reference.

Publisher settings

In Service Parameters Configuration on the Publisher, review and enable:

  • CDR Enabled
  • CDR Log Calls With Zero Duration Flag
  • Call Diagnostics Enabled

Call records are stored in the CallDetailRecord table in the CDR database.

Collector connection details

Prepare these details with your administrator:

  • The IP address or hostname of Microsoft SQL Server on the Publisher node
  • The username and password for access to the CDR database

Confirm your legacy UCM setup requirements before connecting the collector.