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Integrations

Six brands. Supported properly.

Find your PBX family and setup guide. Confirm the exact model, version, and call-record output before connecting.

Search the six PBX families and three app or API options below.

⌕ 9 shown
Need help confirming compatibility? →

Supported brands

C

Cisco

CUCM all versions, CUCME / UC500, Business EditionSetup guide → A

Avaya

IP Office 500 / Server Edition, Aura CMSetup guide → M

Mitel

MiVoice Business (3000 series)Setup guide → P

Panasonic

KX-NS / NSX, KX-TDA / TDE / NCP, KX-TD, KX-TA / TE, DBS, ICXSetup guide → 3

3CX

3CX Phone SystemSetup guide → ✳

Asterisk / FreePBX

FreePBX and vanilla AsteriskSetup guide →
Running Nortel, NEC, Toshiba, Samsung, Yeastar, or another brand we don’t list? We no longer take new connections for those systems. For anything else we don't list, ask: you'll get a straight answer in one email, not after two weeks of testing. Ask about your system

Apps & automation

#

Slack

Pipe 911 alerts and daily summaries into channelsLearn more → Z

Zapier

Connect call events to 6,000+ appsLearn more → {}

API & Webhooks

Pull call data or push events anywhere. Advanced plan and upAPI docs →

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How it connects

Two installation methods, both cloud-based

Confirm your PBX output, collector host, and network access, then choose guided or self-setup.

METHOD 1 · MOST SYSTEMS

Lightweight collector

A small collector app runs on a compatible always-on machine on your network, reads call records from your PBX (serial, IP, or file-based), and streams them securely to the PBXDom cloud. Perfect for legacy hardware.

METHOD 2 · SOME HOSTED SYSTEMS

Direct cloud connection

Some hosted platforms can connect to PBXDom without the collector app. Whether yours qualifies depends on the platform and version; we confirm it in the first five minutes of the setup call.

Don't see your system?

Tell us what you run and we'll tell you straight: whether we support it, how it connects, and what to expect if we don't.

Check My PBX Compatibility Ask about your system