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Choose your collection method

PBXDom can collect FreePBX call data using a Linux collector on the server or a Windows collector over AMI. Confirm the exact FreePBX version and operating system before installation.

  • Linux collector: runs on the FreePBX server, configures Asterisk manager and CDR output, and discovers extensions and trunks. Read the Linux setup walkthrough before running its installer with administrator privileges.
  • Windows collector: an alternative for legacy systems, including 32-bit installations. Follow the Windows and AMI setup guide.

The documented Linux tests cover SNG7 with Asterisk 13 and 16, and older 10.13.66 builds with Asterisk 11 and 13. They do not establish compatibility with every later release. The Linux collector requires a 64-bit operating system.

Review calls and reporting

With the collector running, supported call records are sent to the cloud as they become available. The live dashboard shows current call volume, abandoned and missed calls, extension activity, and trunk usage — useful both on an admin’s screen and on a wallboard. Historical reports cover any date range, filtered by extension, trunk, or department, and can be scheduled for daily, weekly, or monthly email delivery. Alert rules act on matching received emergency-call records. Timing depends on record generation and delivery; record-based alerts alone do not establish compliance.

Connect multiple sites

Supported FreePBX servers and other supported PBX brands can report into one account for consolidated multi-site reporting. Check your FreePBX system, then choose guided or self-setup for the 14-day trial.