Animated explainer · Synthetic data

Check compatibility — no email

Every call already left a record.

  • 10:14 · Extension 201 · Missed+1 202-555-0101
  • 10:22 · Extension 202 · Answered+1 202-555-0102
  • 10:47 · Extension 201 · Missed+1 202-555-0104

The answers are difficult to use.

Which calls were missed? How are teams performing? What did calls cost? Who needs an alert?

Exports. Spreadsheets. Separate reports.

Every new question starts the work over.

Keep your PBX. Add a reporting layer.

Your PBX UNCHANGED
Collector READS THE OUTPUT
PBXDom REPORTING LAYER
Your team DASHBOARDS · REPORTS · ALERTS

The collection method, host, fields, and record timing depend on the exact supported PBX.

It does not replace your phone system.

It works with call records — not call audio.

See which calls need attention.

0 missed calls CUSTOMER SERVICE · EXT 201
  • 10:14 · Missed+1 202-555-0101 · Extension 201
  • 10:47 · Missed+1 202-555-0104 · Extension 201

One view for every extension and site.

201 0 answered 2 missed
202 1 answered 0 missed
203 1 answered 0 missed
ONE REPORTING LAYER HQClinicWarehouse

Estimated call costs using configured rates.

$0.00 203 → +1 202-555-0103 · 01:18 · CONFIGURED RATE
Department allocation Carrier review Unusual activity

Rate logic is configured per workspace. Reported cost is not a carrier invoice.

And tell someone when a matching call record arrives.

MISSED CALL · CUSTOMER SERVICE EMERGENCY NUMBER · EXT 203 EMAIL · SLACK · WEBHOOK
SIMULATED ALERT Emergency call record detected Extension 203 · Demo workspace

Notification timing and available fields depend on when and what the PBX outputs.

Operations. Telecom. Finance. Security.

One collected record stream serves all four.

Will it work with your PBX?

That depends on the exact model, release, and output — so check it before anything else.

A SUPPORTED PBX OUTPUT A COMPATIBLE COLLECTOR HOST SELF-SETUP OR GUIDED SETUP
PBXDOM · 90 SECONDS · SYNTHETIC DATA

Your call records, finally useful.

Or check PBX compatibility now — no email
PBXDom call operations dashboard with illustrative call traffic, missed calls and extension activity
0:00 / 1:30 01 · HOOK Check PBX compatibility — no email

REDUCED-MOTION VERSIONThe same story, stacked for reading.

Every call already left a record. The answers are difficult to use.

Which calls were missed? How are teams performing? What did calls cost? Who needs an alert? Exports, spreadsheets, and separate PBX reports mean every new question starts the work over.

Keep your PBX. Add a reporting layer.

  1. Your PBX — unchanged
  2. Collector — reads the configured call-record output
  3. PBXDom — the reporting layer
  4. Your team — dashboards, reports, and alerts

The collection method, host, fields, and record timing depend on the exact supported PBX.

It does not replace your phone system. It works with call records, not call audio.

PBXDom is a call-record reporting system, not a replacement PBX or call-recording platform.

What you get

  • Missed calls. In this synthetic set of four calls, two are missed — both Customer Service, extension 201.
  • Dashboards. Extensions 201, 202 and 203 compared on answered and missed calls — across HQ, Clinic and Warehouse.
  • Estimated call costs using configured rates. $2.40 in this example, for department allocation, carrier review and unusual activity. Reported cost is not a carrier invoice.
  • Alerts. Example rules for a missed Customer Service call or an emergency number on extension 203, by email, Slack or webhook — sent when a matching call record arrives. Timing and available fields depend on when and what the PBX outputs.

Operations. Telecom. Finance. Security.

One collected record stream serves all four, so dashboards, reports, costs and alerts come from the same source.

Will it work with your PBX?

That depends on the exact model, release and output. Setup needs a supported PBX output and a compatible collector host, with self-setup or guided setup as the path — so confirm compatibility before anything else.