Mitel SX50 console

The Mitel SX50 phone system sends SMDR information via a serial connection.

Enable serial SMDR output

By default, the SMDR output of your Mitel is not enabled. To enable it, perform the steps below:

  1. In the PBX programming interface, choose Systems Options Programming.
  2. Access Command 100, register 14.
  3. Enable the option for both incoming and outgoing trunk calls.
  4. Ensure SMDR is enabled in all Classes of Service (Commands 121–129) and Trunk Groups (Commands 151–156).