Product Update: What’s New in PBXDom for Nov 2018

November 30th, 2018
Print Friendly, PDF & Email


SLA-Answeredin30seconds
Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates from being highly responsive to the needs of our clients — not in words, but action. Here’s the proof!

New Features:

Fixed Bugs:

  • Fixed 3CX abandoned call report
  • Fixed Cisco Call Manager forward call report
  • Fixed Avaya missed call report
  • Fixed SIP trunk name detection for Asterisk-based PBXes

Improvements:

  • Updates collector digital signature
  • Improve collector Windows service
  • Improve speed of API
  • Disable Real-time protocol for devices does not support and increase the speed

New Features:

Occupancy widget



Occupancy-percent-callcenter-widget

Occupancy widget helps you to understand the overall occupancy of your team and manage your resource better. You should enter the total number of your agents, your goal percent and working hours per day, that’s all.


Widget SLA/answered within



SLA-Answeredin30seconds

Do you want to know how many of your calls answered within 30 seconds? Or calculate your SLA based of answered calls within x seconds. You should enter the seconds and your SLA percent.


Support Siemens unify x8





Now PBXDom support Siemens unify x8 series, you can easily connect your PBX and access to your dashboard in a few minutes.


Support Allworx PBX



allworx dashboard

PBXDom support Allworx PBX, same as more than 160 devices supports, you can connect your PBX and forget. Access to your dashboard from everywhere.


What are your thoughts?

You can contribute to PBXDom development by sharing your ideas and thoughts with us. Our team at PBXDom will be so glad to hear from you.


Samaneh Sohrabi

Samaneh Sohrabi

Sales & Marketing manager at PBXDom
I am passionate about sales and marketing. Animal lover.
Samaneh Sohrabi
Print Friendly, PDF & Email

Share this article on social networks:


Related Posts


Are you ready to start monitoring and analysis your phone systems?

Try PBXDOM for 14 days free
no credit card required.


Try free for 14 days 

Follow us

Follow us and get the latest news through your favorite Social Network