Product Update: What’s New in PBXDom for Sep 2017

October 13th, 2017
Print Friendly, PDF & Email


Amazon Connect and PBXDom

Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates from being highly responsive to the needs of our clients — not in words, but action. Here’s the proof!

New features:

PBXDom now support Amazon Connect
Collector old data import tools
White List
Add page length in reports (200, 500, or more)
Smart report sorting based on usage
Add Rows setting in all data-table widgets

Improvements:

Faster widgets
Collector security improvement

Fixed Bugs:

Fixed some bugs in Report section
Fixed SLA widget
Fixed Mitel 3300 CXi reporting issue
Fixed Weather widget
Fixed Simple Text widget
Fixed some Cisco CDR reporting issues
Fixed real-time protocol bug
Fixed API endpoint for 3rd party systems

 

New features

PBXDom now support Amazon Connect

Amazon Connect and PBXDom

If you are one of the Amazon Connect users, now you can easily have more and detailed dashboards and widgets from your calls status on PBXDom.

 

Collector old data import tools

Now, PBXDom Collector software is able to automatically load your old calls information from previous years on your PBXDom account. Therefore, you will have access to more set of data when generating reports.

 

White List

Extension whitelist

By taking advantage of the White List capability on PBXDom, you can create a list of all the extensions which you are interested in having their information on your reports and eliminate some of the unrelated calls data. White List along with Exclude Extension, which was introduced in the past, give the users a range of capabilities for accessing calls information.

 

Add page length in reports (200, 500, or more)

Page show

In the Reports section, now, you are able to change the rows of information to 200 or 500 records. Plus, your preferred settings will be saved and never reset back after each time of generating reports.

 

Smart report sorting based on usage

call reporting

Now, the reports which are frequently used by the users will be ranked right at the top of the list. So, there is no need to bother yourself to look for them on the menu list.

 

Add Rows setting in all data-table widgets

call accounting widget

In all data-table widgets, like Last Incoming Calls or Last Outgoing Calls, only 6 rows of the last calls used to be shown to the users. Now, you are able to refer to the widgets settings and change the number of displayed rows and have access to more information.

 

Improvements

Faster widgets

In the Dashboard section, some great improvements have been made for increasing up widgets performance speed. Now, many of the widgets can be displayed two times faster.

 

Collector security improvement

There are a lot of security improvements in PBXDom Collector software. So, the security of the sent data is guaranteed.

 

Bugs Fixed

Fixed some bugs in Report section
Fixed SLA widget
Fixed Mitel 3300 CXi reporting issue
Fixed Weather widget
Fixed Simple Text widget
Fixed some Cisco CDR reporting issues
Fixed real-time protocol bug
Fixed API endpoint for third-party systems

 

What are your thoughts?

You can contribute to PBXDom development by sharing your ideas and thoughts with us. Our team at PBXDom will be so glad to hear from you

 

Samaneh Sohrabi

Sales & Marketing manager at PBXDom
I am passionate about sales and marketing. Animal lover.
Samaneh Sohrabi
Print Friendly, PDF & Email

Share this article on social networks:


Related Posts


Guess less and know more

Try PBXDOM for 14 days free
no credit card required.


Try free for 14 days 
SHARE