Sample Report – Top 25 Longest Incoming Calls

April 10th, 2019
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This report presents us with a list of the top 25 longest incoming calls received by a company or organization based on the duration of the calls.


1. DateTime: the exact date and time the call was received

2. From: the phone number from which the call was received

3. Ext: the extension number which answered the call

4. Ext Name: the assigned name for the extension (extension name)

5. Duration: the duration of the call

6. Cost: the cost of the incoming call

7. Trunk/CO: the name or the number of the landline

8. Trunk/CO Name: the assigned name for the landline (Trunk/CO)

Note: Trunk, CO, and landline are the equivalents of each other and can be used interchangeably.

Reza Mousavi

Serial Entrepreneur, Founder & CEO at PBXDom, Software Architect, Frequent reader, Fan of adventure travel
Reza Mousavi
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