This report shows us a list of the most actively used extensions in a company or organization, for both incoming and outgoing calls.
1. Ext: the extension number
2. Count: the total number of incoming and outgoing calls received and made by an extension
Latest posts by Reza Mousavi (see all)
- How To Create Issabel Dashboard In 10 Minutes - 2019-05-06
- Everything You Should Know About Average Handle Time (AHT) - 2019-04-25
- Sample Report – Top 25 Shortest Incoming Calls - 2019-04-22