PBXDomThis report presents a summary of all the calls, total duration and total cost of the calls of the extensions in a company or organization within a specified range of time.
Open the full-size illustrative report.
What to notice: Extension 205 has 24 of the 120 outgoing calls but $39.60 of the $78.00 estimated cost. Compare it with extension 201, which has more incoming activity but only $3.96 in outgoing cost. Counts alone do not explain cost: review route and duration in the outgoing-call detail. The Total column counts incoming plus outgoing calls, excluding abandoned attempts.
1. Ext: the extension number
2. Ext Name: the assigned name of the extension
3. Incoming: the number of the incoming calls received by the extension
4. Outgoing: the number of the outgoing calls made by the extension
5. Total: the total number of the incoming and outgoing calls by the extension
6. Duration: the total duration of all the incoming and outgoing calls
7. Cost: the total cost of all the incoming and outgoing calls