Sample Report – Top 25 Shortest Incoming Calls

Sample-Report-top-25-shortest-incoming-calls
Reza Mousavi
Reza Mousavi
<1 min read

This report presents us with a list of the 25 shortest incoming calls received by a company or organization based on the duration of the calls.

Sample-Report-top-25-shortest-incoming-calls

1. DateTime: the exact date and time the call was received

2. From: the phone number from which the call was received

3. Ext: the extension number which answered the call

4. Ext Name: the assigned name for the extension (extension name)

5. Duration: the duration of the call

6. Trunk/CO: the name or the number of the landline

7. Trunk/CO Name: the assigned name for the landline (Trunk/CO)

Note: Trunk, CO, and landline are the equivalents of each other and can be used interchangeably.