Abandonment Rate: Reduce Plans and Strategies – Part Four

February 27th, 2019

An abandoned call is a call which is left behind without having the chance of receiving an answer, or before any conversation occurs. As a manager, one of your...

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Call Abandonment Rate: Main Roots and Reasons – Part Two

February 13th, 2018

Abandoned calls are inevitable. Meaning that whether we want it or not, they happen. But fortunately, there are some great solutions which we can take advantage of to take...

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Call Abandonment Rate: Optimal Range – Part One

January 10th, 2018

What is Call Abandonment Rate? One of the main challenges of directors in companies, manufacturers, businesses, and services is decreasing the number of abandoned calls(Call Abandonment Rate) in their...

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