PBXDom Blog Tag: Call Abandonment Rate

Call Abandon Rate

Call Abandon Rate

Call abandonment rate is the percentage of incoming calls that you get but hang up before they reach an agent. If you want to measure the …

Abandonment Rate: Reduce Plans and Strategies – Part Four

An abandoned call is a call that is left behind without having the chance of receiving an answer or before any conversation occurs. As a manager, one …

Call Abandonment Rate: Reduce Plans and Strategies – Part Three

Call Abandonment Rate:Part Three! You invest thousands of dollars in marketing your business, and now instead of making your brand and services more …