Call Accounting, Call Reporting and Call Analysis Service for Business Phone Systems
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Why We Love PBXDom Call Analysis Integrations With Other Apps (And You Should, Too!)

August 9th, 2017 / Hadi Hakimi

By itself, PBXDom is a terrific and robust cloud-based application. But to me, what makes it sound more of a gigantic locomotive, is the fact that it pulls a many numbers of other hidden and very extraordinary functionalities behind the scenes, which I think they really deserve getting explored by us.

This time around, let’s poke our curious noses into our handheld devices, just to see that pile of useful applications and online services we are using. And to put it ever so briefly, we really need them in…

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How Call Analysis Weekly Statistics Report Can Help Busy Managers

July 29th, 2017 / Hadi Hakimi

Right after the Weekly Statistics Report is delivered in our mailbox, some of us might go like, “What the heck of service does this report can even serve? Maybe, I know how to get rid of it!”  And then, you sweep it right into the trash, and the deed is done. Happy, right?

You might justify what you did in a fairly logical way and say, “Well, PBXDom has already lots of way more powerful features and functionalities, which basically eliminate the need for these type of emails. There are the possibilities of generating reports and charts and a lot…

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Get to Know One of the Trendy Features on PBXDom Dashboards

July 25th, 2017 / Hadi Hakimi

Can you guess what is one of the most in demand and widely used features on PBXDom’s Dashboard section? Let me help you recognize it!

Assuming that you already have an account on PBXDom and as the owner of it, you have a full control on everything and could easily access to any type of information. But do you think that you are the only one that should monitor and make use of the gathered and available metrics? Well, I don’t think so.

Off course, others’ evaluation skills and ideas on different matters might…

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Can a PBX Reporting Service Help Improve Employees’ Productivity?

July 22nd, 2017 / Reza Mousavi
business-man

 

 

1-How do you want to increase up your employees’ productivity? Do you motivate them with any incentive plan?

2-Have you set some purposes which can be easily compared and measured?

3-Have you put the tasks and responsibilities transparency, performance innovation, and each person’s expectations as the cultural aspects of a collaboration?

4-Companies never apply similar strategies for being more productive. But how a call reporting service could help companies be more productive?

 

It might sound a bit weird that one of the best uses of a call reporting service at an organization level is calculating…

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Call Management at Universities and Educational Institutions Levels

July 15th, 2017 / Reza Mousavi

The needed budget of telecommunication for big organizations which are always in interaction with a large number of customers can be extremely expensive. Being connected has a great importance for educational institutions. For that, they need to allocate some great deal of money only for this purpose. Therefore, this actually means that there’s a high demand for managing calls. That’s why some of the institutions and organizations have an effective department for keeping the calls costs to the minimum possible value, as well as stopping any type of abuses.

How to reduce…

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Product Update: What’s New in PBXDom for June 2017

July 2nd, 2017 / Samaneh Sohrabi

We are taking our steps firmly toward making PBXDom a better platform for our users. Over the last month, we had some remarkable improvements to share with you. Check out June 2017 new features and updates.

New Features

Improvements

Bug fixed

1-New Features

Weather widget

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Better Management of Sales Department by Call Management and Analysis Service

July 1st, 2017 / Reza Mousavi
Sales Management

For managing the sales department in a better way, a manager needs accurate information of the process of the works which are performed. As a manager, you need to know how the works are progressing, and whether or not the efforts being made are moving you toward your purposes.

One of the very important things in the sales department of all companies is the status of calls. Companies invest a lot in advertising on media and magazines. As the result of this investment, your company receives calls from those customers who…

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Infographic: Advantages of Call Accounting & Analysis PBXDom

June 10th, 2017 / Reza Mousavi



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PBX Call Logging Software

April 24th, 2017 / Reza Mousavi

Are you looking for your desired call logging software?
Have you ever thought how it’s possible to monitor telephone communications of several branches or PBXes of the organizations?

If your company or organization has many divisions, then the problem of evaluating communications and call cost of PBXes have always been so challenging.

Traditional Solutions
1-Installing and running reporting softwares available in the market on each of the PBXes, generating reports of each PBX separately, and gathering and evaluating each of the reports to reach the final result and make the last decision.

2-Using Microsoft…

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How To Create Asterisk Server Dashboard In 10 Minutes

April 16th, 2017 / Reza Mousavi
Asterisk Dashboard

Asterisk PBX has been used by many businesses today and is an excellent choice for many types of businesses and needs. Asterisk is powered by some very rich features; you should pay more than 10K US dollars for other platforms and PBX systems. But one of the big problems in Asterisk platforms is that they are very complicated to work with and need the user to have an in-depth knowledge about settings.

One of the essential capabilities in any telephone system is reporting and monitoring. You can find simple report and…

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