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More Precise Call Accounting on PBXDom: Making expansion and basing your branches or divisions in other states and countries lead you to work with different telecommunication service providers. Some of the providers have different pricing models, or conversation costs can noticeably differ from one country to the other.
One of the Call Accounting and Analysis services capabilities is calculating the total call cost of your landlines/Trunks. But we need the presented cost to be exact and precise.
If your company or organization is utilizing different landlines coming from different telecom companies,…[click to continue…]
Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain answer?
Obviously, if you’re not sure about your answer, then this means that your company like most of the other companies uses some very subjective and traditional ways of measuring the effect of their advertising campaign.
To better understand it, pay attention to this example. Imagine that you are interested in publishing an advertisement in a newspaper, and then measure its effect…[click to continue…]
Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates from being highly responsive to the needs of our clients — not in words, but action. Here’s the proof!
Fixed…[click to continue…]
Does your business, company, or organization receive and make a massive number of calls on the daily basis?
And despite the fact that you and your staff are always putting your whole 100% energy to keep up, no positive change has been made regards to your responsiveness, and still, you have very stressful and challenging moments to deal with.
This can even lead to increased number of unsatisfied customers, which can be considered as an alarming status for your business or company.
If your concerns match mine, then go ahead and say hello…[click to continue…]
Small business owners sometimes have great ideas in which money plays a big role to develop them. And these owners will be under real financial pressure till their ideas reach productivity. As your business starts growing, by referring to the newspapers’ necessary costs, you begin to recognize Call Management as a valuable tool.
The costs of telecom calls between the employees and the customers need to be managed. Otherwise, they will go out of control. Bear in mind that manual management cannot be a suitable solution. Since it reduces the business…[click to continue…]
The very first initial Beta version of PBXDom was launched in February 2014, with only 6 widgets and a bunch of few reports along with some essential settings and so on.
Now up until this point and time, this cloud-based application has successfully developed something over 60 varied and useful widgets, dozens of reports and charts, along with a wealth of new features and capabilities.
If we pause for a second and start comparing 6 widgets to 60 widgets, then we can simply realize how PBXDom determined team is constantly working to fulfill the needs of the clients and keep up…[click to continue…]
This time around I’m interested in introducing you to Mr. King of reports on PBXDom, Advanced Call Report.
I got surprised with all its impressive functionalities.
As a company or organization, there are times when you need to have reports for reviewing and monitoring purposes.
The good news is that PBXDom has a variety of gorgeous reports which provide all needs of customers.
PBXDom reports present more details and information compared to Dashboard widgets, which are only able to bring us a limited piece of information, and compared to other reports available on the Reports section.[click to continue…]
Dreaming of turning PBXDom into an absolute number one Call Analysis and Management service to perfectly suit our customer’s all-types needs, energizes us to take our steps more firmly and furiously. This month’s update comes along with tons of exciting news about our platform new features and capabilities. So, please read on and check this out!
Improvements:[click to continue…]
By itself, PBXDom is a terrific and robust cloud-based application. But to me, what makes it sound more of a gigantic locomotive, is the fact that it pulls a many numbers of other hidden and very extraordinary functionalities behind the scenes, which I think they really deserve getting explored by us.
This time around, let’s poke our curious noses into our handheld devices, just to see that pile of useful applications and online services we are using. And to put it ever so briefly, we really need them in…[click to continue…]
Right after the Weekly Statistics Report is delivered in our mailbox, some of us might go like, “What the heck of service does this report can even serve? Maybe, I know how to get rid of it!” And then, you sweep it right into the trash, and the deed is done. Happy, right?
You might justify what you did in a fairly logical way and say, “Well, PBXDom has already lots of way more powerful features and functionalities, which basically eliminate the need for these type of emails. There are the possibilities of generating reports and charts and a lot…[click to continue…]