Call Accounting, Call Reporting and Call Analysis Service for Business Phone Systems
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PBXDom Call Accounting Widgets Can Be Date-Dynamic

August 16th, 2017 / Hadi Hakimi
Call Accounting Software

Recently, I really got SHOCKED after noticing how some of our customers use our platform in some ways. For that, now I’m interested in dragging your attention to something which you may or may NOT yet know about. A hidden secret, believe it or not!

Please don’t worry! You can be one of those customers too, which is not a big deal.  Actually, it’s our job at PBXDom to educate our clients about our product.

By the end of this article, some of you will probably give me the title of…

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Do You Remember the Last Time You Analyzed All Your Calls?

August 13th, 2017 / Reza Mousavi

If your company has a limited budget likewise most of the other companies, then this means that you do not have the needed budget to be able to record the calls details. Whereas, the information on the calls traffic reports is based on the real data. Plus, by using this information you can find out about the peak hours and traffic patterns in your company. These reports offer you the best and the most comprehensive information on your calls.

For those who were not able to keep records of their calls’…

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Can a PBX Reporting Service Help Improve Employees’ Productivity?

July 22nd, 2017 / Reza Mousavi



1-How do you want to increase up your employees’ productivity? Do you motivate them with any incentive plan?

2-Have you set some purposes which can be easily compared and measured?

3-Have you put the tasks and responsibilities transparency, performance innovation, and each person’s expectations as the cultural aspects of a collaboration?

4-Companies never apply similar strategies for being more productive. But how a call reporting service could help companies be more productive?


It might sound a bit weird that one of the best uses of a call reporting service at an organization level is calculating…

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Product Update: What’s New in PBXDom for June 2017

July 2nd, 2017 / Samaneh Sohrabi

We are taking our steps firmly toward making PBXDom a better platform for our users. Over the last month, we had some remarkable improvements to share with you. Check out June 2017 new features and updates.

New Features


Bug fixed

1-New Features

Weather widget

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Infographic: Advantages of Call Accounting & Analysis PBXDom

June 10th, 2017 / Reza Mousavi

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Cisco CDR Reporting? It’s Easy If You Do It Smart

August 17th, 2016 / Reza Mousavi
Cisco CDR Reporting Dashboard

The use of call reporting and analytics services in all the major organizations and companies has been getting commoner with the passage of time. If you happen to be someone who is planning to introduce such a piece of software in your business as well and are wondering how exactly the software would be able to improve your customer support department, then you have landed on the right page. The below-mentioned information is going to help a great deal in this regard. Without further ado, let’s take…

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