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Recently, I really got SHOCKED after noticing how some of our customers use our platform in some ways. For that, now I’m interested in dragging your attention to something which you may or may NOT yet know about. A hidden secret, believe it or not!
Please don’t worry! You can be one of those customers too, which is not a big deal. Actually, it’s our job at PBXDom to educate our clients about our product.
By the end of this article, some of you will probably give me the title of…[click to continue…]
If your company has a limited budget likewise most of the other companies, then this means that you do not have the needed budget to be able to record the calls details. Whereas, the information on the calls traffic reports is based on the real data. Plus, by using this information you can find out about the peak hours and traffic patterns in your company. These reports offer you the best and the most comprehensive information on your calls.
For those who were not able to keep records of their calls’…[click to continue…]
It might sound a bit weird that one of the best uses of a call reporting service at an organization level is calculating…[click to continue…]
We are taking our steps firmly toward making PBXDom a better platform for our users. Over the last month, we had some remarkable improvements to share with you. Check out June 2017 new features and updates.
The use of call reporting and analytics services in all the major organizations and companies has been getting commoner with the passage of time. If you happen to be someone who is planning to introduce such a piece of software in your business as well and are wondering how exactly the software would be able to improve your customer support department, then you have landed on the right page. The below-mentioned information is going to help a great deal in this regard. Without further ado, let’s take…[click to continue…]