PBXDom Blog Tag: call analytics
- Tag: call analytics
Call Abandon Rate
Call abandonment rate is the percentage of incoming calls that you get but hang up before they reach an agent. If you want to measure the …
User Performance Widget – Call Analytics
We are very excited to introduce our new brand widget, “User Performance.” We are always actively listening to our customers to identify their needs …
PBXDom Call Analytics, iOS and Android app update
In May, we released a new version of the PBXDom web application. We’ve worked hard to update both iOS and Android apps for our mobile users. Today, we …
A Quick Look at Extension/Trunk Alias Section
This time around, I’d like to signal you to land on another important section of PBXDom settings and pick up some new skills and knowledge. Throughout …
Call Analysis API: Why to Develop and Integrate With PBXDom?
Call Analysis API: If you’re a PBXDom customer who’s using this service for managing and analyzing your company’s phone calls information or a person …
Product Update: What’s New in PBXDom for Sep 2017
Talk less, act more! Here, I’d like to draw your full attention to this month’s improvements and features on PBXDom. One of the important factors of …
Managing and Analyzing Calls in the Sales Department
Do you work as a sales manager? Or you might be a sales assistant or expert? If you’re selling something or working in the Sales Department of a …
