This report presents us with a list of the top 25 longest incoming calls received by a company or organization based on the duration of the calls. 1. DateTime:...

Let’s imagine that you’re selling some sort of services and over time you make expansions to other regions and even other states or countries.  As you grow in size,...

I personally have gained much of my core skills through self-teaching. I’m always up to starting to learn something new when I’m free of any responsibilities. Picking up a...

If you’d like to know more about Avaya unified communications, we’re going to make it easy for you. We’ve put together a collection of 101 Free Video Training for...

If you’re wondering what technology has been used to develop PBXDom, then put some time to read through this. Over this tiny little piece, I’m going to tell you...

Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain...

Do you work as a sales manager? Or you might be a sales assistant or expert? If you’re selling something or working in the Sales Department of a company,...

If you are looking forward to the reports of your telephone or even an entire call center activity regardless of where you are, then you have landed on the...