Call Accounting, Call Reporting and Call Analysis Service for Business Phone Systems
Are you ready to start?

Try PBXDOM for 14 days free – no credit card required.


Try free for 14 days 

Follow us

Follow us and get the latest news through your favorite Social Network

Call Accounting Integration: Alerts and Conditions

October 29th, 2017 / Hadi Hakimi

Call Accounting Integration: Alerts and Conditions

Being a manager means having tons of responsibilities and duties. As a manager, you’re not tended to fully expose your brain to store and process all events and information thrown at you. Cause, you’re simply busy.Sorry, by which I mean unnecessary information! Critical information should always be known and noticed right off the bat, very immediately. We know it, we admit it, and we put it aside for now!

Assume that one of your staff in your company or organization calls 911 and you’re not around to realize about the reason—possibly you’re on a business…

[click to continue…]


Product Update: What’s New in PBXDom for Sep 2017

October 13th, 2017 / Samaneh Sohrabi
Amazon Connect and PBXDom

Talk less, action more! Here, I’d like to drag your full attention to this month’s improvements and features on PBXDom. One of the important factors of our success originates from being highly responsive to the needs of our clients — not in words, but action. Here’s the proof!

New features:

PBXDom now support Amazon Connect
Collector old data import tools
White List
Add page length in reports (200, 500, or more)
Smart report sorting based on usage
Add Rows setting in all data-table widgets

Improvements:

Faster widgets
Collector security improvement

Fixed…

[click to continue…]


Discover PBXDom Call Accounting Widgets and Reports Advantages

September 1st, 2017 / Hadi Hakimi

PBX machines record call details as CDR, which stands for Call-Detail Record.

As far as I’m concerned, a few of the PBX top brands are capable of recording something over a hundred chunks of information for only one single call.

But how is possible that a call could ship this much information with it?

As a PBX user, you might do some searches on Google or read the manual to find out what type of information your machine is able to keep track of. But it’s completely out of the scope of what I’m decided to tell you about.

Let’s feel confident to…

[click to continue…]


Cisco CDR Reporting? It’s Easy If You Do It Smart

August 17th, 2016 / Reza Mousavi
Cisco CDR Reporting Dashboard

The use of call reporting and analytics services in all the major organizations and companies has been getting commoner with the passage of time. If you happen to be someone who is planning to introduce such a piece of software in your business as well and are wondering how exactly the software would be able to improve your customer support department, then you have landed on the right page. The below-mentioned information is going to help a great deal in this regard. Without further ado, let’s take…

[click to continue…]


101 Free Video Training for Cisco Unified Communications Manager- Part 2

August 8th, 2016 / Reza Mousavi
Cisco Call Manager CDR



If you’d like to know more about CUCM, we’re going to make it easy for you.
We’ve put together a collection of 101 Free Video Training for Cisco Unified Communications Manager (CUCM) that you can watch and learn.




101 Free Video Training for Cisco Unified Communications Manager- Part 3

August 8th, 2016 / Reza Mousavi
Cisco Call Manager CDR



If you’d like to know more about CUCM, we’re going to make it easy for you.
We’ve put together a collection of 101 Free Video Training for Cisco Unified Communications Manager (CUCM) that you can watch and learn.




101 Free Video Training for Cisco Unified Communications Manager

August 6th, 2016 / Reza Mousavi
Cisco Call Manager CDR



If you’d like to know more about CUCM, we’re going to make it easy for you.
We’ve put together a collection of 101 Free Video Training for Cisco Unified Communications Manager (CUCM) that you can watch and learn.