How To Convert Cisco CDR Date and Time

December 8th, 2017

The call detail records (CDR) in Cisco Unified Communications Manager (Cisco Call Manager) have many fields for date and time. The date and time fields in CDR files are...

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Managing and Analyzing Calls in the Sales Department

September 5th, 2017

Do you work as a sales manager? Or you might be a sales assistant or expert? If you’re selling something or working in the Sales Department of a company,...

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Cisco CDR Reporting? It’s Easy If You Do It Smart

August 17th, 2016

The use of call reporting and analytics services in all the major organizations and companies has been getting commoner with the passage of time. If you happen to be...

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101 Free Video Training for Cisco Unified Communications Manager

August 6th, 2016

If you’d like to know more about CUCM, we’re going to make it easy for you. We’ve put together a collection of 101 Free Video Training for Cisco Unified...

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