Call Accounting, Call Reporting and Call Analysis Service for Business Phone Systems
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Gauging Advertising Effect on Marketing and Sales Programs By Call Analysis

October 17th, 2017 / Reza Mousavi

Surely, you have run a lot of advertisings for promoting your business. If I ask you which advertisement was the most effective one, then do you have a certain answer?

Obviously, if you’re not sure about your answer, then this means that your company like most of the other companies uses some very subjective and traditional ways of measuring the effect of their advertising campaign.

To better understand it, pay attention to this example. Imagine that you are interested in publishing an advertisement in a newspaper, and then measure its effect…

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How Call Analysis Weekly Statistics Report Can Help Busy Managers

July 29th, 2017 / Hadi Hakimi

Right after the Weekly Statistics Report is delivered in our mailbox, some of us might go like, “What the heck of service does this report can even serve? Maybe, I know how to get rid of it!”  And then, you sweep it right into the trash, and the deed is done. Happy, right?

You might justify what you did in a fairly logical way and say, “Well, PBXDom has already lots of way more powerful features and functionalities, which basically eliminate the need for these type of emails. There are the possibilities of generating reports and charts and a lot…

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How To Create Asterisk Server Dashboard In 10 Minutes

April 16th, 2017 / Reza Mousavi
Asterisk Dashboard

Asterisk PBX has been used by many businesses today and is an excellent choice for many types of businesses and needs. Asterisk is powered by some very rich features; you should pay more than 10K US dollars for other platforms and PBX systems. But one of the big problems in Asterisk platforms is that they are very complicated to work with and need the user to have an in-depth knowledge about settings.

One of the essential capabilities in any telephone system is reporting and monitoring. You can find simple report and…

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Extensions Summary Report

November 29th, 2016 / Reza Mousavi

The extension summary report gives you a quick summary of calls handled by your PBX extensions. You can use this report to find out which of your extension are getting the most calls, which extension is handling calls quicker and better. You can find the following data in extension summary report:

Extension: Extension Number
Extension Name: Extension Name
Incoming: Total Incoming Calls received by extension
Outgoing: Total Outgoing Calls made by extension
Total: Total Calls for extension
Duration: Total Talk Time for extension
Cost: Total Cost for extension

You can filter by:

From: the start date, which can…

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Why Call Management Software

May 28th, 2016 / Reza Mousavi
Call Management Software Dashboard

Well, because you are in business and alive,

Since call information is the most valuable data which allows you to learn about business, every business needs to monitor their call activity carefully.

1-You want call management software because you need to Reduce Expenses of telecom.
Corporations are always looking for ways to minimize costs and maximize profit. Thousands of companies use PBXDom’s numerous features to help them trim costs and save money!

2-You want call management software because you need to perform Voice Traffic Analysis.
Gaining greater insight into the voice platform…

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How Call Accounting Help You In Marketing

May 14th, 2016 / Samaneh Sohrabi

The debate regarding telemanagement and its effectiveness in improving the customer service of any given organization along with marketing has been a long held one. Being capable of managing the entire phone activity of your company does not only enable you to deal with the concerns of your target audience effectively, but it does also help a great deal in training your staff accordingly as well. However, it is likely that you are familiar with the fact that telemanagement calls for an excessive investment in terms of time. This is probably…

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What PBXDom Has To Offer

May 8th, 2016 / Samaneh Sohrabi

Regardless of the size of your business or organization, it is of prime importance to make sure that you have introduced a call reporting and analytics service in your customer support department in order to keep it convenient for your potential customers. However, with such a huge range of such services available in the market, it may be confusing when you have to choose one of them. Taking this into consideration, we have taken the liberty of mentioning the benefits that PBXDom has to offer over the competition in…

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Why Choose Us for Call Accounting Software?

April 4th, 2016 / Samaneh Sohrabi

Choosing a call reporting and analytics service for your organization may not be as convenient of a task as it may seem to be. With a huge range of such services available in the market, one can’t help but be baffled when it comes to choosing the one that you deem suitable for your particular organization. Taking this into consideration, we have taken the time to elaborate why PBXDom is going to be a commendable option for your company along with a few of the benefits that it has…

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Call Accounting Software & Top Extensions by duration for outgoing

January 15th, 2016 / Reza Mousavi
call accounting software

One of the most useful widgets in PBXDOM is that of Top Extensions by duration for outgoing. This widget shows you an overview of the Top Extensions by duration for outgoing in your company. The information of this widget includes:
Top Extensions by duration for outgoing.

With a look at this widget, you can quickly find comprehensive information on the Top Extensions by duration for outgoing in the time frame you have selected.
The settings of this widget include the following:

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