Panasonic has put SMDR output on practically every PBX it has made, which is why PBXDom can report on three decades of its hardware. The analog and hybrid generation — KX-TA308, KX-TA616, KX-TA624, KX-TES824, KX-TEM824, KX-TD1232, and KX-TD500 — prints call records through the RS-232 serial port: you run a cable from that port to the PC hosting the PBXDom collector and enable SMDR in system programming (programs 800 through 806 on the TD and TES units). The wiring details are in How to Connect Panasonic PBX Systems to the PC via RS-232 Serial Port. The IP-era systems — the KX-TDA series (30, 50, 100, 200, 600), KX-TDE series (100, 200, 600), and KX-NS series (300, 500, 700, 1000) — can deliver SMDR over the LAN instead, as covered in How to Connect Panasonic PBX Systems to the PC via LAN Port. On these models the settings live under Maintenance > SMDR in the Maintenance Console: choose SMDR Type C and turn on printing for outgoing, incoming, and intercom calls.

Once records flow, PBXDom builds the reporting layer the PBX itself lacks. Live dashboards track call traffic, abandoned calls, and extension activity in real time; historical reports break the same data down by extension, trunk, department, or date range and arrive by email on a schedule; and alert rules notify you immediately about 911 or emergency dialing and about missed calls.

A practical consequence of this breadth: a company running a KX-TES824 at one branch and a KX-NS1000 at headquarters sees both in one account, on one consolidated dashboard. The KX-NS series remains current (with the NSX platforms alongside it), while the TA, TD, and TES lines are long discontinued but still report perfectly well. Setup takes about 15 minutes, with a free 14-day trial.